Dynamic Pharmacy Manager with extensive experience at Walgreens, excelling in patient education and workflow optimization. Proven track record in enhancing pharmacy operations and compliance, while training staff to deliver exceptional service. Skilled in prescription verification and inventory management, driving efficiency and improving patient care outcomes.
Education
Doctor of Pharmacy - Pharmacology
South College | Knoxville, TN | 04.2022
No Degree - Prerequisite
Dalton State College | Dalton, GA
Skills
Patient education and counseling
Prescription verification
Workflow optimization
Pharmacy operations management
Work History
Pharmacy Manager
3 Years 10 Months
Walgreens | 10.2022 - Current
Managed pharmacy operations ensuring compliance with state and federal regulations.
Supervised and trained pharmacy staff on medication dispensing procedures and customer service excellence.
Implemented inventory management systems to optimize stock levels and reduce waste.
Collaborated with healthcare providers to enhance patient care through medication management programs.
Educated patients on possible drug interactions, potential side effects, and optimal methods.
Pharmacist
4 Years
Walgreens | 08.2022 - Current
Dispensed medications accurately while ensuring compliance with state and federal regulations.
Provided patient consultations to enhance understanding of medication usage and side effects.
Conducted drug utilization reviews to assess appropriateness and safety of prescribed therapies.
Pharmacy Intern
3 Years
Walgreens | 06.2019 - 06.2022
Assisted pharmacists with medication dispensing and inventory management.
Learned medication safety protocols and compliance regulations effectively.
Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
Provided friendly customer service at drop-off and pick-up counters.
Pharmacy Technician
5 Years 4 Months
Walgreens | 01.2014 - 05.2019
Assisted pharmacists in preparing and dispensing medications accurately.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Trained new staff on pharmacy procedures, enhancing team productivity and performance.