Summary
Overview
Work History
Education
Skills
Computer Skills
Timeline
Generic

Holly Belpanno

West Deptford,NJ

Summary

Adaptive, resourceful Administrative Assistant with 20+ years of experience in managing office operations. Dedicated professional who is driven and motivated to help organizations thrive. Adept in anticipating and analyzing problems, then formulating and delivering effective solutions.

Overview

28
28
years of professional experience

Work History

Administrative Professional III

Educational Testing Service
12.2009 - Current
  • As the Division Coordinator, collaborate within the division and throughout the company to process end-to-end headcount management activities including hiring, reporting, onboarding and offboarding.
  • Provide strategic calendar management and time planning support for manager(s). Aligns calendar based on knowledge of manager's preferences and operating styles.
  • Coordinate and manage travel arrangements for staff, ensuring compliance with company policies. Process expense reports, provide policy guidance, and address staff inquiries effectively.
  • Utilize attention to detail and procedural knowledge to submit requisitions in PeopleSoft for the procurement of Purchase Orders.
  • Exhibit reliability and trustworthiness by serving as the backup approver for time and labor for the entire division.
  • Mentor and train others on processes; identify and implement best practices, develop documentation, work procedures and guidelines.
  • Partner with Finance and team members to provide accurate and up-to-date headcount figures.

Administrative Assistant

Pfizer Inc
11.1996 - 03.2009
  • Managed department budget of $2.8M. Communicated between vendors and department staff, calculated and submitted monthly accruals to the Accounting Department meeting all monthly closing deadlines. Ensured department budget ran smoothly allowing supervisors to work on more urgent projects.
  • Prepared and managed contracts; Streamlined budget tracking by designing excel spreadsheets to monitor contracts, deadlines and spending.
  • Prepared travel, itineraries and expense reports; reconciled Amex statements against travel expenses to avoid late fees for Sr Director and department staff of five.
  • Reviewed Senior Director’s email and voicemail for important and time-sensitive material; maintained Senior Director’s calendar ensuring no conflicts occur.
  • Ensured deadlines were met by identifying urgent issues and planning and prioritizing workload accordingly.
  • Provided backup administrative support for Senior Management during the absence of their assistants, effectively balancing these additional responsibilities with my regular workload.

Education

Bachelor of Arts - Psychology

Baruch College / City University of New York
New York, NY

Skills

Time Management

Knowledge Sharing

Communication Skills

Problem Solving

Process Improvement

Customer Focus

Computer Skills

Microsoft Office 365 Suite, PeopleSoft, SharePoint

Pereless, Concur, Certify, Visio, Mac and PC

Timeline

Administrative Professional III

Educational Testing Service
12.2009 - Current

Administrative Assistant

Pfizer Inc
11.1996 - 03.2009

Bachelor of Arts - Psychology

Baruch College / City University of New York

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Holly Belpanno