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Holly Boone
Middlesex,NC
Work Preference
Summary
Dynamic Assistant Manager with a proven track record at Stalling Brothers, enhancing team efficiency and service delivery. Skilled in customer service and team leadership, I implemented process improvements that streamlined workflows, resulting in significant operational gains. Committed to fostering a collaborative environment while driving results through effective decision-making and training initiatives.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Stalling Brothers
Middlesex Nc
10.2020 - Current
- Led operational initiatives to enhance team efficiency and improve service delivery.
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
- Implemented process improvements that streamlined workflows and reduced turnaround times.
- Managed inventory control systems, ensuring accuracy and timely stock replenishment.
Head Server
Zebulon Family Restaurant
Zebulon, NC
01.2015 - 09.2020
- Trained and supervised staff to ensure exceptional customer service standards.
- Coordinated dining room operations to optimize guest satisfaction and workflow efficiency.
- Managed inventory levels, ensuring timely replenishment of supplies and minimizing waste.
- Developed training materials for new servers, enhancing onboarding processes and service quality.
Assistant Manager
Hillbilly's and Mcleans Cafe
Zebulon, NC
03.2008 - 07.2011
- Coordinated staff schedules, optimizing resource allocation to meet business needs effectively.
- Developed training programs for new hires, enhancing onboarding experience and knowledge retention.
- Analyzed customer feedback to identify areas for service enhancement and drive satisfaction improvements.
- Collaborated with cross-functional teams to support strategic planning and operational execution initiatives.
Education
High School Diploma -
Southern Nash
StanhopeSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
Timeline
Assistant Manager
Stalling Brothers
10.2020 - Current
Head Server
Zebulon Family Restaurant
01.2015 - 09.2020
Assistant Manager
Hillbilly's and Mcleans Cafe
03.2008 - 07.2011
High School Diploma -
Southern Nash