Holly Chandler
HALE CENTER,TX
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
34
34
years of professional experience
1
1
Certification
Work History
General Manager, Certified Pharmacy Technician
Best Discount Pharmacy
Lubbock, Texas
05.1994 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
Secretary to the Superintendent
Cotton Center ISD
Cotton Center, TX
08.1991 - 05.1994
- Provided administrative support to the office manager and other staff members.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
Bank Teller
Security Bank (Vista Bank)
Hale Center, TX
08.1990 - 08.1991
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Performed cash handling duties including counting currency, coins and checks.
Education
BBA - Finance, Accounting
Wayland Baptist University
Plainview, TX12-1985
Skills
- Schedule Management
- Financial Administration
- Customer Retention
- Quality Management
- Program Administration
- Operations Oversight
Certification
- Certified Pharmacy Technician, TSBP License 109888, effective until October, 2025
Affiliations
- Hale Center Library Board
- Hale Center All School Reunion Board
- Pioneer Study Club
References
- Cristalyn S. Parten, Pharmacist, Abernathy, Texas 806-292-4079
- Jim W. Wells, Pharmacist, Lubbock, Texas 806-577-3656
- Lisa B. Ellis, CPhT, Idalou, Texas 806-781-8243
Timeline
General Manager, Certified Pharmacy Technician
Best Discount Pharmacy
05.1994 - Current
Secretary to the Superintendent
Cotton Center ISD
08.1991 - 05.1994
Bank Teller
Security Bank (Vista Bank)
08.1990 - 08.1991
- Certified Pharmacy Technician, TSBP License 109888, effective until October, 2025
BBA - Finance, Accounting
Wayland Baptist University
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