Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Clapp

Seagrove,NC

Summary

Dependable candidate successful at managing stressful situations with a positive attitude. Looking to put my passion for helping others into helping students learn and excel within the Special Education Program at Coleridge Elementary School.

Overview

11
11
years of professional experience

Work History

Customer and Carrier Relations

Peppy Transportation
03.2020 - Current
  • Responsible for scheduling pick up and delivery appointments along with dispatching, routing, and tracking multiple fleet vehicles.
  • Keep detailed records for payroll and fleet maintenance.
  • Maintain and continue developing strong relationships with customers through attentive listening and empathetic understanding of their needs.

Regional Manager

Sweet Frog
05.2013 - 05.2016
  • Managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Hiring and training employees. Built positive rapport with fellow employees to boost company morale and promote employee retention.

Education

Bachelor of Arts - Communications

Catawba College
Salisbury, NC
05.2013

High School Diploma -

Randolph Early College High School
Asheboro, NC
05.2011

Skills

  • Fluent in American Sign Language
  • Stress Tolerance
  • Reliability
  • Data Entry

Timeline

Customer and Carrier Relations

Peppy Transportation
03.2020 - Current

Regional Manager

Sweet Frog
05.2013 - 05.2016

Bachelor of Arts - Communications

Catawba College

High School Diploma -

Randolph Early College High School

Similar Profiles

CREATE PROFILE
Holly Clapp