Holly Coles
Ririe,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking teller position. Offering excellent communication and good judgment.
Overview
36
36
years of professional experience
Work History
Restaurant/Lodge Manager
Kelly Canyon Ski Resort
Ririe, Idaho
12.2013 - 08.2020
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Oversaw day-to-day operations of restaurant and lodge; including daily fiance.
Owner/Operator
Dirt Works
Ririe, ID
03.2004 - 10.2013
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Designed and created landscaped properties
Laborer Supervisor
Mallard Flying Service
Idaho Falls, ID
05.1987 - 09.2006
- Observed workers and quickly identified problems, implementing corrective actions to eliminate work errors.
- Trained new laborers in crew procedures and specific work such as flagging and chemical service.
- Motivated team members to meet demanding project targets without sacrificing quality.
Education
No Degree - Real Estate
Eastern Idaho Technical College
Idaho Falls, ID06.2008
GED -
Bonneville High School
Idaho Falls, ID05.1991
Skills
- Cash Register Operations
- Customer Experience
- Customer Satisfaction
- Mentoring New Hires
- Administrative Support
- Leadership
Life Insurance Licensed
Life licensed since 9/20
Timeline
Restaurant/Lodge Manager
Kelly Canyon Ski Resort
12.2013 - 08.2020
Owner/Operator
Dirt Works
03.2004 - 10.2013
Laborer Supervisor
Mallard Flying Service
05.1987 - 09.2006
No Degree - Real Estate
Eastern Idaho Technical College
GED -
Bonneville High School
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