HOLLY S CUNNINGHAM
Detroit,MI
Summary
Have been a dependable Housekeeper and Support Services for the past 14 years. Proficient in maintaining guest room, bathrooms, kitchen and living rooms. Communicating with both the Guests and the hosts. Will make sure that the accommodations are up to par.
Overview
23
23
years of professional experience
Work History
Housekeeping/Support Services
University of Detroit Mercy Detroit MI
01.2009 - Current
- Correspond with prospective guests and hosts both internal and external
- Input reservations into McGovern Calendar and Spreadsheet Deliver/Retrieve Keys from hosts
- Prepare bedroom and bathroom for guests.
Customer Service Representative
Charter One Bank
Detroit, MI
12.2001 - 06.2003
- Received/Distributed Cash or checks to/from customers
- Maintained and balanced cash drawer
- Referred Customers to financial products and services the bank provided.
Office Manager/Housing Coordinator
University of Detroit Mercy Detroit MI
11.2000 - 10.2001
- Maintained Key Code Log and Keys for six residence buildings
- Supervised Student staff
- Order Supplies for the office
- Aided in solving housing problems for residents
- Process Housing application and room assignments Draft purchase orders and check requests for the department
Education
Bachelor of Science - Education in Rehabilitation-Vocational Rehabilitation
Indiana University of Pennsylvania Indiana
Indiana, PA08.1994
Skills
- Professional phone etiquette
- Notable Customer service skills
- Proficient verbal and nonverbal skills
- Attention to detail
Timeline
Housekeeping/Support Services
University of Detroit Mercy Detroit MI
01.2009 - Current
Customer Service Representative
Charter One Bank
12.2001 - 06.2003
Office Manager/Housing Coordinator
University of Detroit Mercy Detroit MI
11.2000 - 10.2001
Bachelor of Science - Education in Rehabilitation-Vocational Rehabilitation
Indiana University of Pennsylvania Indiana
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