Summary
Overview
Work History
Skills
Timeline
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Holly Davis

Bremerton

Summary

Friendly, dependable, and service-driven professional with a passion for helping others and making every customer feel valued. I bring strong communication skills. Whether working with customers directly or supporting teammates, I’m committed to creating positive experiences and contributing to a supportive, positive work environment.

Overview

8
8
years of professional experience

Work History

Dental Assistant and Front Office Receptionist

For World Wide Smiles
Gig Harbor
08.2017 - 03.2025

Key Responsibilities:

Clinical Duties:

Assist the dentist during procedures by preparing instruments, sterilizing equipment, and ensuring the patient’s comfort.

Take and develop X-rays as required.

Maintain a clean and organized clinical environment, adhering to health codes

Administrative Duties:

Greet patients, schedule appointments, and manage the dental practice calendar.

Handle patient check-ins and check-outs, including collecting payments and verifying insurance information.

Answer phone calls, respond to inquiries, and ensure excellent patient communication.

Maintain accurate patient records and file documentation.

Ensure the reception area is tidy and welcoming.

Dental Assistant

Tacoma Dental Group
Tacoma
10.2017 - 10.2018

Responsibilities:

Dental Assistant Duties:

Assisted the dentist during various procedures, ensuring patient comfort and efficient workflow.

Prepared and sterilized instruments and treatment rooms following OSHA and infection control protocols.

Took and developed X-rays as required.

Educated patients on oral hygiene, post-treatment care, and procedures.

Maintained inventory of clinical supplies and ordered as needed.

Front Office Duties:

Welcomed patients warmly and managed check-ins and check-outs.

Scheduled and confirmed appointments, ensuring optimal patient flow and minimal wait times.

Verified insurance coverage and submitted claims accurately.

Collected payments and maintained accurate financial records.

Answered phone calls and addressed patient inquiries professionally.

Maintained organized and up-to-date patient records using.

Dental Assistant

Lindquist Dentistry for Children
Tacoma
11.2016 - 10.2018

Educated patients about proper oral hygiene and prevention of dental diseases. Accurately collected and recorded patient medical and dental histories.

Proficiently assisted dentist with dental procedures.

Correctly arranged instrument trays prior to dental procedures and surgeries.

Delivered preoperative and postoperative care.

Ensured the functioning and sterilization of equipment being used.

Followed protocols regarding quality assurance, biohazards, infection control, and emergencies.

Expertly managed difficult or emotional patient situations and responded promptly to patient needs.

Polished and applied sealants. Applied cavity-prevention agents to inhibit tooth decay.

Expertly charted conditions of decay and disease as dictated by Dentist.

Skills

  • Information intake
  • Critical thinking
  • Typing speed
  • Works Well Under Pressure
  • Crisis management
  • Verbal and written communication
  • Information gathering
  • Decision-making
  • Active listening
  • Teamwork and collaboration
  • Data entry
  • Problem-solving

Timeline

Dental Assistant

Tacoma Dental Group
10.2017 - 10.2018

Dental Assistant and Front Office Receptionist

For World Wide Smiles
08.2017 - 03.2025

Dental Assistant

Lindquist Dentistry for Children
11.2016 - 10.2018
Holly Davis