Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

Holly Frownfelter

Broken Arrow,OK

Summary

Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with multiple years of related experience and superior planning and time management abilities. Passionate Trainer with extensive knowledge of training and proven success working with a variety of clients. Devoted to long-lasting and comprehensive results for every client. Enthusiastic training professional successful at developing training plans and supplementary materials to help students excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.

Overview

4
4
years of professional experience

Work History

Trainer

Target
02.2022 - 02.2024
    • Supported productivity increase and business growth through new hire training and mentoring.
    • Developed job-specific competencies and performance standards.
    • Promoted a culture of continuous learning within the organization by advocating for ongoing professional development opportunities.
    • Analyzed team performance and identified opportunities for additional training.
    • Introduced standardized training for cohesive learning environments.
    • Managed multiple projects simultaneously, maintaining strict deadlines and high-quality deliverables.
    • Developed individualized training plans to achieve staff readiness.
    • Stayed current on industry trends and advancements, incorporating new techniques into existing training programs as needed.
    • Trained and mentored Multiple new personnel hired to fulfill various roles.
    • Implemented diverse instructional methods, optimizing trainee engagement.
    • Recruited and trained new members of guest service team.
    • Monitored and reported trainee progress, introducing new learning tools to address individual needs.

Key Holder

Rocket Brothers Espresso
03.2020 - 02.2022
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Managed customer needs and delegated tasks to employees for optimal coverage.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.

Education

Associate of Science - Premedicine

Tulsa Community College
Tulsa, OK
02.2027

Skills

    • Database Management
    • Role Playing
    • Finance
    • Budget Administration
    • Critical Thinking
      • First Aid
      • Clear Communication
      • Team Exercises
      • Public Speaking
      • Train-the-Trainer

Volunteer

I have done multiple volunteer events.

1.) AFJROTC help with DAV 5K set up

2.) Food bank of oklahoma

3.) Concessions work

4.) Friday night frights

5.) Hallozooween

Timeline

Trainer

Target
02.2022 - 02.2024

Key Holder

Rocket Brothers Espresso
03.2020 - 02.2022

Associate of Science - Premedicine

Tulsa Community College

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Holly Frownfelter