Holly Glabb

Dedicated, detail-oriented professional with 20 plus years of customer-facing experience delivering top-tier support and building loyal customer relationships within fast-paced, pressured environments. Offer proven organizational talents to manage a range of clerical and information management functions; able to pivot between critical tasks and meet all deadlines and scheduling requirements. Quick learner with strong technical skills; able to juggle multiple priorities in compliance with strict procedures and protocols, and ensure adherence to company processes and standards. Intensely goal-driven with demonstrated problem-solving capabilities; able to assess customer and team needs and implement effective solutions to a range of challenges.

• Vital Records Registrar, Pinal County Public Health, Flerence, AZ, 2021-01-01, present, Quickly and efficiently registers vital records and issues certified copies of birth and death certificates while maintaining security, assuring surveillance of public health threats, while complying with Arizona State Statutes, administrative codes, and federal requirements. Customer service position.
• Assistant and Portfolio Community Manager, Snow Property Management, Mesa, AZ, 2019-01-01, 2021-01-01, Acted as Assistant and Portfolio Community Manager for communities fulfilling duties for Board Meetings, Financial Meetings, responding to residents complaints and requests. Played a key role in delivering exceptional service in solutions, community compliance requirements.
• Customer Service Representative, Mr. Cooper, Chandler, AZ, 2018-01-01, 2019-01-01, For this established mortgage lender, responsible for delivering exceptional service for customers, maintaining a variety of functions including receiving payments, providing information, and resolving escrow issues. Utilize software programs including.