Holly Gregory
Hudson,WY
Summary
Detail-oriented and adaptable individual with a strong background in customer service and janitorial roles. Proven ability to multitask and maintain high satisfaction ratings through effective communication and organization. Eager to contribute to a collaborative team environment.
Overview
6
6
years of professional experience
Work History
Online Personal Shopper
Safeway
Lander, WY
06.2025 - 03.2026
- Assisted customers in selecting products based on preferences and dietary needs.
- Resolved customer inquiries and issues through effective communication skills.
- Adapted quickly to changes in product availability and promotions during peak times.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Dog Grooming Assistant
Borcher Grooming
Riverton, WY
02.2023 - 04.2025
- Assisted groomers in bathing, drying, and brushing dogs to maintain cleanliness and comfort.
- Collaborated with team members to streamline grooming workflows and improve overall efficiency.
- Ensured safety protocols were followed during grooming processes to protect pets and staff.
- Maintained grooming tools and equipment for optimal performance and safety standards.
- Monitored dogs' behavior during grooming sessions to identify signs of stress or discomfort.
- Continuously improved efficiency within the salon by identifying areas for improvement in workflow processes and implementing changes as necessary.
- Soothed anxious or nervous pets through gentle handling techniques, creating a calming atmosphere during their visit.
- Enhanced overall appearance of dogs by providing regular baths, brushing, nail trimming, ear cleaning, and teeth brushing services.
Janitorial
Better Off Clean
Riverton, WY
01.2020 - 10.2023
- Streamlined communication between janitorial team and other facility staff, promoting a more efficient workflow and faster resolution of issues.
- Maintained cleanliness of facility by performing janitorial duties such as sweeping, mopping, and sanitizing surfaces as needed.
- Collaborated with janitorial staff, ensuring timely completion of cleaning tasks for optimal facility conditions.
- Maintained a clean and inviting facility by coordinating regular cleaning schedules with janitorial staff.
Education
Online School
Hudson, WYSkills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Decision-making
- Customer relations
- Heavy lifting
- Flexible schedule
- Relationship building
- Planning and organization
- Problem-solving
- Strong work ethic
- Multitasking and organization
Timeline
Online Personal Shopper
Safeway
06.2025 - 03.2026
Dog Grooming Assistant
Borcher Grooming
02.2023 - 04.2025
Janitorial
Better Off Clean
01.2020 - 10.2023
Online School