Holly Hawkins
Sanford,FL
Summary
Dynamic Bail Bond Agent with proven expertise at Quick Release Bail Bonds, excelling in strong negotiation and cash management. Recognized for effectively resolving open forfeitures and enhancing client satisfaction through exceptional service. Adept at searching records and making quick decisions to ensure compliance and operational efficiency.
Overview
14
14
years of professional experience
Work History
Bail Bond Agent
Quick Release Bail Bonds
10.2018 - Current
- Answer company phone lines to provided exceptional customer service to both new and returning clients
- Maintaining the office keeping it organized, clean, stocked and ready for business
- Adhering to strick bond qualifications to ensure smart bond writing
- Follow up with clients about paperwork
- Filing
- Texting reminders of court dates
- Pull files to discharge the bonds
- Collect on clients that have an open balance
- Keep up with all the open forfeitures, trying to resolve them before judgement.
- Watch paid forfeitures for the opportunity for remission
Assistant Manager
Cash America Pawn
07.2011 - 05.2020
- Opening and closing the store at the correct times
- Create a schedule staying within the allotted hours, complying with budget given
- Keeping the store neat, clean and organized
- Maintain proper merchandise mark down according to the schedule
- Completing morning walks and PFI's in a timely maner
- Conduct random and scheduled audits of safe's and jewelry cases
- Train employees on jewelry testing, verification of gold and stone quality
- Receive, reprice shipments of merchandise
- Reinforce proper buying, pawning and selling procedures with employees
- Cooperate with local law enforcement to retrieve any stolen merchandise
Education
University High School
Orlando, FLLimited Surety ( Bail ) - Bail Bonds
Florida Bail Bond School
Orlando, FL10-2022
Skills
- Searching records
- Quick decision making
- Strong negotiation skills
- Cash management
Timeline
Bail Bond Agent
Quick Release Bail Bonds
10.2018 - Current
Assistant Manager
Cash America Pawn
07.2011 - 05.2020
University High School
Limited Surety ( Bail ) - Bail Bonds
Florida Bail Bond School