Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesManager

Holly Hill

Akron,OH

Summary

Committed Senior Quality Auditor with strong production and leardership background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in project management and maintaining clear and professional quality records. Demonstrated expertise in equipment operation and maintenance.

Overview

10
10
years of professional experience
5
5

Certifications

Work History

Final Quality Inspector

Howmet Aerospace
07.2022 - Current
  • Communicated with production team members about quality issues.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams and template specifications.
  • Used measuring instruments such as rulers, calipers and gauges to measure dimensions of materials and products.
  • Investigated and recommended new equipment and tooling to facilitate safe, efficient production.
  • Used precision instruments to inspect quality of products, taking note of functionality, appearance and other specifications.
  • Monitored production processes to gain understanding of problematic steps and rectify issues.
  • Sampled 4% of products daily from automated line for detailed analysis.
  • Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.

Machine Operator

Merryweather Foam
03.2020 - 01.2022
  • Exceeded hourly production requirements by 15%.
  • Trained new operators on a variety of machines resulting in better employee retention.
  • Diagnosed and maintained commercial manufacturing equipment.
  • Utilized calipers, drop gauges, and precision instruments for measurement.
  • Operated industrial hydraulic press, die cutter, fiberglass grinder, Industrial Lathe, small and large rotary, and advanced Robotic equipment.
  • Diagnosed machining issues and made necessary corrections and fixes to resume production.

CSR

ASW Global
03.2019 - 03.2020
  • Processed, scheduled, and executed customer orders for new and established customers.
  • Researched and rapidly resolved client conflicts to maintain key accounts.
  • Engaged clients in person and over phone to answer questions and address complaints.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Reduced average call time 3% with optimal call control and proper use of internal knowledge bases.
  • Checked status of orders and back-ordered products to coordinate efficient shipments.
  • Developed dynamic ownership skills by resolving challenging situations and asking in-depth questions of customers.
  • Stepped up to assist customer service manager with complaints and issues during times of department short staffing.

Quality Supervisor

BGF
03.2018 - 01.2019
  • Developed monthly reports showing inspections and improvements.
  • Monitored activities and supporting systems in warehouse settings to check compliance with all institutional and regulatory requirements.
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
  • Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
  • Directed consistent measuring, inspection, and testing procedures and tabulated data for detailed reports.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
  • Rejected defective products and approved correct products.
  • Identified and prepared hazardous containers for long-distance shipping and coordinated transportation with contractors.
  • Evaluated hazardous conditions to develop successful mitigation strategy and maintain public safety throughout procedures.
  • Performed strategic planning, execution and finalization of audits.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Assuring hazmat chemicals are correctly labeled and stored to industry and safty standards.
  • Comparing itemized order numbers with outbound products to assure compliance in shipping procedures for special materials and overseas travel.

Lead Quality Auditor

Jr Wheel
03.2017 - 03.2018
  • Quality Auditor and acting shipping clerk with certification to inspect and imput correct polish finish data on line.
  • Certified to scan finished and identified skids for shipping.
  • Manual control of the pack line robot for roll stamping.
  • Inspecting items and removing defective parts.
  • Checked bills of lading, outgoing package paperwork and other documentation for accuracy.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Handled high-volume paperwork and collaborated with administrators to resolve shipping problems.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Identified issues of non-compliance and elevated reports to senior personnel.
  • Educated and oriented employees to improve compliance with quality control protocols.
  • Inspected raw and in-processed materials to determine quality and any not meeting minimum standards.
  • Trained and reviewed work of junior personnel on departmental responsibilities.
  • Verified manufacturing team compliance with quality control processes to help minimize rework and keep costs low.

Education

AS, ACC - Accounting And Business Management

Southern New Hampshire University
Hooksett, NH
03.2024

AS, BT - Biotechnology

California State University - Bakersfield
Bakersfield, CA

Skills

  • Motivating & Assessing Employees; Motivating others to achieve objectives and identifying improvements or corrective actions
  • Project timeline management; Prioritizing and allocating time to effectively achieve project deliverables
  • Analyzing data; Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data
  • ISO 9001 experience
  • 5S methodology

Certification

  • Certified Quality Auditor, Howmet Aerospace- Present
  • Certified Machine operator, Mayweather Foam, Howmet Aerospace- 2020-2023
  • Para Professional Certification
  • Hazardous Material Awareness Certification
  • Hand Lift Truck Operation Certified

Timeline

Final Quality Inspector

Howmet Aerospace
07.2022 - Current

Machine Operator

Merryweather Foam
03.2020 - 01.2022

CSR

ASW Global
03.2019 - 03.2020

Quality Supervisor

BGF
03.2018 - 01.2019

Lead Quality Auditor

Jr Wheel
03.2017 - 03.2018

AS, ACC - Accounting And Business Management

Southern New Hampshire University

AS, BT - Biotechnology

California State University - Bakersfield

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