Holly Hodges
Arlington,TX
Summary
Talented Partner with 25 years of industry experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning.
Overview
27
27
years of professional experience
Work History
Head of National Partner Success
Deako Lighting
12.2020 - Current
- Resolved complex problems to positively impact sales and business direction.
- Developed and implemented comprehensive sales plan to achieve designated group sales objectives consistent with overall company short- and long-term objectives.
- Efficiently resolved sales, service, and account issues to maximize customer satisfaction.
- Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
- Directed sales support staff in administrative tasks to help sales reps close deals
- Built strong relationships with key executive decision-makers within national accounts organizations.
Branch Manager
Morrison Supply / Expressions Home Gallery
03.2010 - 12.2020
- Handled multi-million-dollar sales accounts
- Morsco is a 2.6 billion company that is the second-largest plumbing distributor in the US.
- Developed and managed inside sales team
- Implements sales processes and strategies for new business growth
- Assisted operations team with new procedures and solved logistical issues
- Consistently exceeds sales budget monthly.
- An integral part of the builder sales team for growth and expansion of the region
- Evolved inside builder sales team to handle – service and installs for the region
Store Manager
Kiva Kitchen & Bath
02.2005 - 03.2010
- Managed and developed sales staff
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed and monitored schedules, purchases, and other expenses to maintain quarterly budget.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Inside/Outside Sales Consultant
Texas Appliance & Builder Supply
01.1997 - 02.2005
- Managed and sold to over 100 builder accounts
- Entered customer orders for deliveries
- Handled placing purchase orders and management reports
- Contributed ideas and offered constructive feedback at weekly sales and training meetings
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
- Built strong client rapport to establish diversified network of connections
Skills
- Sales presentations
- Solution selling
- B to B sales
- Account management
- Direct sales
- Operations Management
- Account Management
- Customer Relationship Building
Timeline
Head of National Partner Success
Deako Lighting
12.2020 - Current
Branch Manager
Morrison Supply / Expressions Home Gallery
03.2010 - 12.2020
Store Manager
Kiva Kitchen & Bath
02.2005 - 03.2010
Inside/Outside Sales Consultant
Texas Appliance & Builder Supply
01.1997 - 02.2005
Similar Profiles
Marco OsioMarco Osio
Director, Account Development at Deako LightingDirector, Account Development at Deako Lighting
MAURISSA FOURNIERMAURISSA FOURNIER
Regional Account Manager at Deako LightingRegional Account Manager at Deako Lighting
Judy HoangJudy Hoang
National Sales Manager at DeakoNational Sales Manager at Deako
TEMITOPE ADENISIMITEMITOPE ADENISIMI
Customer Service Representative Manager at Fa Tax ServicesCustomer Service Representative Manager at Fa Tax Services
Willem SchenkWillem Schenk
Capacity Coordinator II at J.B. Hunt Transport Inc.Capacity Coordinator II at J.B. Hunt Transport Inc.