Holly Horne
Jackson,MS
Summary
Organized cashier experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.
Overview
14
14
years of professional experience
Work History
Cashier
Shoneys
Ridgeland, MS
- Reconciled cash drawer and resolved discrepancies.
- Operated cash register and handled cash, credit card and check transactions.
- Used pos system and cash register to receive payments by cash, check, credit card and voucher.
Pawnbroker
Mometum Pawn
Jackson, MS
11.2019 - 11.2020
- Welcomed customers to shop and offered to answer questions on merchandise.
- Assisted clients with merchandise questions regarding musical instruments, jewelry and electronics.
- Handled many daily payments, always giving receipts and explaining policies to maintain excellent customer satisfaction.
Assistant Store Manager
McAlister's Deli
Flowood, MS
10.2017 - 11.2019
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
- Alleviated issues quickly by getting in touch with customers and explaining steps for successful resolution.
- Immediately addressed conflicts between employees to promote quick and successful resolution.
- Enhanced revenue and gross profits by eliminating waste and maximizing customer satisfaction.
Cashier
PetSmart
Ridgeland, MS
08.2013 - 10.2017
- Handled payment transactions, gift-wrapped purchases, and enclosed trial products.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Maintained professional manner in all customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
Cashier Trainer
Cici's Pizza
Flowood, MS
08.2006 - 08.2013
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Cashier's Assistant
The Rave
Ridgeland, MS
07.2006 - 08.2009
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Counted cash in register drawer at beginning and end of shift.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
Education
High School Diploma -
Southwest Academy
Jackson, MS05.2005
Skills
- Product upselling
- Refunds and exchanges
- Credit card processing
- Cash register operations
- Payment collection
- Stocking and Replenishing
- POS Systems
- Point of Sale Knowledge
- Cash Drawer Management
Timeline
Pawnbroker
Mometum Pawn
11.2019 - 11.2020
Assistant Store Manager
McAlister's Deli
10.2017 - 11.2019
Cashier
PetSmart
08.2013 - 10.2017
Cashier Trainer
Cici's Pizza
08.2006 - 08.2013
Cashier's Assistant
The Rave
07.2006 - 08.2009
Cashier
Shoneys
High School Diploma -
Southwest Academy