Holly Jones
Spokane,WA
Summary
Experienced with patient registration, insurance verification, and data management. Utilizes strong interpersonal skills to provide exceptional patient support and streamline admission processes. Knowledge of healthcare systems and compliance standards.
Overview
7
7
years of professional experience
Work History
Centralized Patient Access Representative
MultiCare Health
06.2024 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Stage Manager
Stage Left Theater
08.2023 - Current
- Enhanced production quality by implementing efficient stage management techniques and processes.
- Streamlined communication between departments for smoother rehearsal and production processes.
- Developed comprehensive show reports, providing valuable feedback to improve future performances.
- 0 yrs 8 mos
Barista
Atticus
07.2023 - Current
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- 0 yrs 9 mos
Key Holder
Boo Radley's
11.2022 - Current
- Assisted in managing inventory levels, accurately processing shipments, and restocked merchandise as needed, as well as made Orders.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the floor.
- 1 yr 5 mos
Line Cook Trainer
South Perry Pizza
04.2022 - 11.2023
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- 1 yr 7 mos
Assistant Head Cook
Perry Street Brewing
03.2021 - 04.2022
- Achieved high-quality meal preparation by meticulously following recipes and adjusting them to cater to dietary restrictions.
- Maintained a clean and sanitary kitchen environment by strictly adhering to food safety regulations and cleaning protocols.
- Assisted in training new staff members on proper cooking techniques, kitchen equipment usage, and workplace safety procedures.
- 1 yr 1 mo
Crew Trainer
C&G Management
05.2020 - 03.2021
- Enhanced team efficiency by conducting thorough crew member training sessions.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
- Collaborated with management to identify areas for improvement within the team's performance.
- 0 yrs 10 mos
Landscaper
Garden Up
01.2019 - 03.2020
- Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- 1 yr 2 mos
Education
Certificate - Cosmetology Education
Paul Mitchell The School
Spokane, WA01.2020
High School Diploma - undefined
Cheney High School
Cheney, WA01.2018
Skills
- Team communications
- Strong Work Ethic
- Positive and engaging demeanor
- Customer Engagement
Timeline
Centralized Patient Access Representative
MultiCare Health
06.2024 - Current
Stage Manager
Stage Left Theater
08.2023 - Current
Barista
Atticus
07.2023 - Current
Key Holder
Boo Radley's
11.2022 - Current
Line Cook Trainer
South Perry Pizza
04.2022 - 11.2023
Assistant Head Cook
Perry Street Brewing
03.2021 - 04.2022
Crew Trainer
C&G Management
05.2020 - 03.2021
Landscaper
Garden Up
01.2019 - 03.2020
Certificate - Cosmetology Education
Paul Mitchell The School
High School Diploma - undefined
Cheney High School
Similar Profiles
An GarciaAn Garcia
Nutrition Manager at MultiCare HealthNutrition Manager at MultiCare Health
Shawna WillensShawna Willens
Registered Nurse at MultiCare HealthRegistered Nurse at MultiCare Health
Julius ColwashJulius Colwash
Security Officer at MultiCare HealthSecurity Officer at MultiCare Health
Michelle LecyMichelle Lecy
Billing Specialist at OxarcBilling Specialist at Oxarc
Axxzjavon SampsonAxxzjavon Sampson
Security Officer at Providence HospitalSecurity Officer at Providence Hospital