Holly Kelly
New York
Summary
Dynamic AVP with extensive experience at Federal Home Loan Bank of New York, excelling in program administration and regulatory compliance. Proven track record in risk management and strategic planning, leading teams to achieve high-quality standards and deliver impactful training. Skilled in data analysis, enhancing operational efficiency while maintaining compliance with evolving regulations.
Overview
28
28
years of professional experience
Work History
AVP, Senior Manager Homeownership Programs
Federal Home Loan Bank of New York
New York
01.2015 - 01.2024
- Administered a diverse portfolio of homeownership programs, $40M annually, and community development advance programs $500M aligned to meet the specific needs of the Bank’s membership while managing risk and regulatory compliance
- Lead and developed a team of analysts
- Ensured production standards and service level agreements were maintained or exceeded
- Responsible for forecasting program usage effectively evaluating market trends and operational data
- Maintained department high quality standards, consistently delivering clean regulatory examinations and Internal Audit reviews
- Prepared and presented materials for governance committees including subcommittees of the Board of Directors
- Developed and presented programmatic training materials to prepare member institutions to participate in various programs
- Large training groups include upwards 400 operations and management personnel
- System owner responsible for information technology systems for homeownership and advance programs
- Organized and lead technical projects, i.e., system updates, enhancements for new or existing programs
- As Project Sponsor, oversaw deliverables of IT project, including budget, business requirements, testing, risk assessment, security plan and rollout
Collateral Review Specialist
Federal Home Loan Bank of New York
New York
01.2014 - 01.2015
- Perform functions related to Member communications, Member requests, quality control, compliance, and streamlining of process flows
- Research industry standards and associated federal/state regulations and develop new processes/procedures to ensure Collateral Review remain compliant
- Lead in development, analysis, testing, and implement process enhancement projects related to Collateral Review, Community Investment and other areas of the Collateral Analytical Services Division
- Assess business processes and provide direct guidance /leadership on process improvements and documentation of business requirements for automated solutions
- Perform Quality Control testing for residential groups for adherence of Bank standards/guidelines
- Evaluate standards of QC testing in changing regulatory environment, recommending changes and ensuring adherence to compliance requirements and Bank policies/procedures
- Provide guidance/training of staff in areas requiring improvement and on complying with regulations, policies and processes
- Lead effort to address audit and examination findings/recommendations and achieve proper, well documented solutions
- Research pending regulatory guidance and analyze impact to Collateral Review, Community Investment and other areas of Collateral Analytical Services
- Lead effort to redesign processes to adapt to changes required by regulation, management, and/or industry standards
- Collaborate with Department Management in the re-development, revision and enhancement of process flows, supporting systems and testing thereof, and associated policies and procedures
Senior Residential Loan Review Analyst
Federal Home Loan Bank of New York
New York
01.2009 - 01.2015
- Perform audits of member depository institutions, review residential mortgage collateral for adherence to federal/state regulation and compliance standards
- Determine proper valuation of mortgage collateral pledged for advances, to minimize risk to the Bank
- Functioned as lead for team of examiners and/or took part in mandated on-site inspections of mortgage collateral pledged by depository institutions to assess compliance with Borrower-in-Custody program requirements and determine risk management recommendations
- Supervised proper and prompt follow-up to issues identified during on-site reviews to include outstanding documentation, exception resolutions, questions, and concerns
- Support Collateral Custody and Pledging Services, as requested, in review of physically delivered residential and commercial loan files to the Bank’s vault
- Produced and supported various reports and analyses pertaining to collateral verifications, collateral evaluations, and regulatory guidelines
- Prepared and delivered reports that support examination findings, newly recommended assessed margin calculations, and supervisory decisions to Senior Management
- Collaborated with internal legal partners in reviewing, evaluating, and analyzing members' purchase, servicing, and custodial agreements encumbering pledged collateral to determine impact on eligibility and perfection of interest
Supervising Team Lead, AVP
JPMorganChase
Woodcliff Lake
01.2005 - 01.2008
- Supervised a team of 5-7 Senior Underwriters
- Delegated workflow to ensure service levels were in accordance with Operation requirements
- Interviewed and trained new employees to meet all compliance, technical and credit guidelines
- Reviewed and approved loans with regard to product placement, credit quality and compliance regulations
- Lending authority up to $600,000
- Compiled and analyzed production data to identify trends and business opportunities including daily and month end reports
- Reduced team’s overall time in process for loans from 10 to 8 days
- Analyzed department loan review/audit reports on credit guidelines risk and red flags
- Improved Quality Assurance score by 30%
- Initiated regular communication with the processing department to expedite loan requests and improve customer service
- Given a Service Star Recognition Award by that same department
- Worked on employee focus groups to provide feedback to Senior Management to improve workflow processes, procedures and credit policy
Senior Underwriter
JPMorganChase
Woodcliff Lake
01.1998 - 01.2005
- Multifunctional underwriter trained to work in Retail, Wholesale and Correspondent Channels
- Analyzed credit and all sources of income documentation
- Detailed cash flow analysis of business and personal tax returns and bank statements
- Detailed residential appraisal review to ensure data supported value
- Ensured loans were within compliance guidelines and reported correctly to Federal Agencies, thereby reducing company risk and exposure
- Exceeded departmental production goals while maintaining quality and turn-round time
- Managed relationships with brokers and field account executives by communicating all aspects of the loan
- In turn created quicker response time, and improved customer service to broker resulting in higher loan volume
Underwriting Assistant
JPMorganChase
Woodcliff Lake
01.1996 - 01.1998
- Supported a group of 4-5 Account Executives
- Processed their pipelines from initial underwriting approval to closing
- Point of contact for the broker to answer loan questions and resolve problems quickly and efficiently
- Re-negotiated loan terms to keep the loan moving through the process and increase customer satisfaction
- Reviewed loans to make sure they met compliance standards, limiting the company’s risk exposure
Education
B.A. - English, Economics
Rutgers University, Rutgers College
New BrunswickMAT in Education
Montclair State University
Skills
- Program administration
- Regulatory compliance
- Data analysis
- Risk management
- Project management
- Strategic planning
Timeline
AVP, Senior Manager Homeownership Programs
Federal Home Loan Bank of New York
01.2015 - 01.2024
Collateral Review Specialist
Federal Home Loan Bank of New York
01.2014 - 01.2015
Senior Residential Loan Review Analyst
Federal Home Loan Bank of New York
01.2009 - 01.2015
Supervising Team Lead, AVP
JPMorganChase
01.2005 - 01.2008
Senior Underwriter
JPMorganChase
01.1998 - 01.2005
Underwriting Assistant
JPMorganChase
01.1996 - 01.1998
B.A. - English, Economics
Rutgers University, Rutgers College
MAT in Education
Montclair State University
Similar Profiles
Maelean A. GreenMaelean A. Green
VP Senior Manager, Human Resources at Federal Home Loan Bank of New YorkVP Senior Manager, Human Resources at Federal Home Loan Bank of New York
Tanesha SmithTanesha Smith
Program Administration Analyst III at Federal Home Loan Bank of New YorkProgram Administration Analyst III at Federal Home Loan Bank of New York
PRIYANKA NATARAJAN, PMPPRIYANKA NATARAJAN, PMP
Senior Project Manager at Federal Home Loan Bank of AtlantaSenior Project Manager at Federal Home Loan Bank of Atlanta