AVP, Senior Manager Homeownership Programs
- Administered a diverse portfolio of homeownership programs, $40M annually, and community development advance programs $500M, aligned to meet the specific needs of the Bank's membership while managing risk and regulatory compliance
- Lead and develop a team of analysts
- Ensured production standards and service level agreements were maintained or exceeded
- Responsible for forecasting program usage effectively evaluating market trends and operational data
- Maintained department high quality standards, consistently delivering clean regulatory examinations and Internal Audit reviews
- Prepared and presented materials for governance committees including subcommittees of the Board of Directors
- Developed and presented programmatic training materials to prepare member institutions to participate in various programs
- Led technical program training sessions for groups up to 400 operations and management personnel
- System owner responsible for information technology systems for homeownership and advance programs
- Implemented IT solutions and upgrades that allowed for diversification of homeownership programs and increased teams ability to process production by 50%
- As Project Sponsor, oversaw deliverables of IT project, including budget, business requirements, testing, risk assessment, security plan and rollout (i.e. system updates, enhancements for new and existing programs)