Holly Kester
CHATFIELD,MN
Summary
Dynamic and service-oriented professional with extensive experience as an Event Bartender, excelling customer engagement. Proven ability to enhance guest experiences through exceptional service and effective teamwork, while maintaining high standards of safety and compliance. Highly reliable with a strong focus on operational efficiency and problem-solving.
Overview
14
14
years of professional experience
Work History
Event Traveling Bartender
Barmasters
07.2025 - Current
- Provided exceptional customer service by engaging with patrons and ensuring satisfaction.
- Crafted and served a variety of cocktails while adhering to safety and quality standards.
- Maintained cleanliness and organization of bar area, enhancing operational efficiency.
- Assisted in training new staff on drink preparation techniques and service protocols.
Construction Laborer
C.S. McCrossan
04.2025 - Current
CNA TMA
EShift
04.2024 - Current
Facilities Manager
Colonial Lanes
01.2024 - Current
- Oversaw facility maintenance schedules to ensure operational efficiency and safety compliance.
- Coordinated vendor contracts for service delivery, optimizing cost management and quality standards.
- Implemented inventory management practices for supplies, reducing waste and enhancing resource allocation.
- Led team in executing facility improvement projects, increasing overall functionality and user satisfaction.
- Responded to building emergencies and managed repairs.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
- Investigated problems and determined appropriate remedies.
- Interviewed, hired, and trained qualified maintenance employees.
Event Bartender
Old 7 Event Center
01.2024 - Current
- Mixed cocktails and beverages according to standard recipes and customer preferences.
- Managed bar inventory and restocked supplies to ensure seamless service flow.
- Provided exceptional customer service, fostering positive guest experiences.
- Collaborated with event coordinators to meet specific client needs and preferences.
- Adapted quickly to high-pressure environments during peak event hours.
- Enhanced customer experience by providing personalized drink recommendations and engaging in friendly conversation.
CNA
Grapetree.com
01.2019 - Current
- Provided compassionate patient care, assisting with daily living activities and promoting comfort.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and safety of patient areas, ensuring compliance with health standards.
- Assisted in mobility exercises, enhancing patients' physical well-being and independence.
- Documented patient progress accurately, contributing to effective care planning and communication.
- Trained new staff on best practices for patient handling and safety protocols.
- Assisted patients with daily living activities, promoting independence and dignity.
Construction Laborer
Krause Anderson
05.2024 - 09.2024
- Assisted in the implementation of safety protocols on construction sites.
- Maintained tools and equipment to ensure optimal performance and safety.
- Collaborated with team members to complete tasks efficiently on job sites.
- Conducted site clean-up to promote a safe and organized work environment.
- Supported skilled tradespeople by providing materials and assisting with installations.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Observed safety regulations on job sites to minimize accidents.
Construction Laborer
Knutson
06.2021 - 01.2024
- Participated in training sessions to enhance knowledge of construction practices and safety standards.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Conducted daily site inspections to identify potential safety hazards.
- Operated power equipment to move materials and promote job efficiency.
- Assembled and disassembled scaffolding and ladders to guarantee safety of workers while performing tasks at heights.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Maintained equipment functionality by conducting regular inspections and performing basic maintenance tasks when necessary.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Provided labor support to carpenters, masons and other skilled trades.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Operated forklifts and boom lifts to complete various tasks.
- Conducted site clean-up to promote a safe and organized work environment.
- Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Observed safety regulations on job sites to minimize accidents.
Medical Administrative Assistant
Dr Cynthia Cleveland
01.2012 - 09.2019
- Coordinated scheduling and logistics for executive meetings, enhancing organizational efficiency.
- Streamlined office procedures, improving workflow and reducing administrative delays.
- Managed correspondence, ensuring timely communication with clients and stakeholders.
- Developed and maintained filing systems, increasing document retrieval speed and accuracy.
- Assisted in budget tracking and expense reporting, promoting fiscal responsibility within the department.
- Oversaw inventory management for office supplies, optimizing resource allocation and cost savings.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Managed patient scheduling and appointment coordination to optimize clinic operations.
- Developed efficient workflows for handling patient inquiries, improving response time and service quality.
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
- Developed strong rapport with patients through active listening and empathetic communication, fostering trust and encouraging ongoing engagement with healthcare services.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Called patients to confirm scheduled appointments day in advance.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Ensured accurate insurance billing and coding, reducing claim denials and expediting reimbursements for services rendered.
Education
TMA CERTIFICATE - Nursing
Riverland Community College
Austin, Minnesota, MNCNA Certificate - Nursing
Minnesota State College Southeast, Red Wing Campus
Red Wing, MNHigh School Diploma - Diploma
Dover Eyota
Eyota, MN06.1995
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Responsible alcohol service
- Complex Problem-solving
- Cash register operation
- Handling difficult customers
- Payment processing
- Professional appearance
- Service-oriented mindset
- Hospitality service expertise
- Beverage preparation
- Drink preparation techniques
- Inventory
- Staff management
- Health codes compliance
- Changing beer kegs
- Ordering bar supplies
- Garnishing drinks
- Preparing garnishes
- Bar service preparation
- Excellent judgment
- Safe serving practices
- Beverage supply orders
- Able to stand number hours
- Hospitality and accommodation
- Craft cocktail preparation
- Safe service compliance
- Mixology
- Bar operations management
- Point of sale systems
- Honest and dependable
- Teamwork and professionalism
Additional Information
Osha 10, 30
CPR
ICRA
SWPPP MANAGER
SWPPP INSTALLER
Blueprint
Hazardous waist initial PPE, A,B,C,D
Heavy hwy skills MNDOT FLAGGER pro10
Asbestos worker initial
Torch cutting
Timeline
Event Traveling Bartender
Barmasters
07.2025 - Current
Construction Laborer
C.S. McCrossan
04.2025 - Current
Construction Laborer
Krause Anderson
05.2024 - 09.2024
CNA TMA
EShift
04.2024 - Current
Facilities Manager
Colonial Lanes
01.2024 - Current
Event Bartender
Old 7 Event Center
01.2024 - Current
Construction Laborer
Knutson
06.2021 - 01.2024
CNA
Grapetree.com
01.2019 - Current
Medical Administrative Assistant
Dr Cynthia Cleveland
01.2012 - 09.2019
TMA CERTIFICATE - Nursing
Riverland Community College
CNA Certificate - Nursing
Minnesota State College Southeast, Red Wing Campus
High School Diploma - Diploma
Dover Eyota