Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Malinowski

Livonia,MI

Summary

Dynamic and detail-oriented professional with strong communication skills and a positive outlook, recognized for enhancing customer and patient satisfaction. Proven leadership in managing events and executing customized functions, alongside expertise in SEO strategy development. A dedicated team player committed to delivering exceptional service and optimizing team productivity.

Overview

16
16
years of professional experience

Work History

Server

Ford's Garage Novi
Novi, MI
04.2024 - Current
  • Provide exceptional and efficient customer service to ensure customer satisfaction.

Lead Bartender

Veterans of Foreign Wars Post 4012
Northville, MI
04.2021 - Current
  • Operate cash register for transactions and made proper change for cash transactions; maintain a clean and sanitary work environment

Promotions Manager

Duane Malinowski Orchestra
Toledo, OH
10.2015 - Current
  • Apply communication skills and marketing knowledge to promote the band; Creates and prepares promotional items and package; Maintains social media accounts; Performs regular maintenance on orchestra's website (Squarespace)

Teachers' Assistant, Stage Manager, & Performer

PRCUA Polskie Maki Polish Folk Dance School
Warren, MI
09.2009 - Current
  • Assists teacher with students by keeping them organized and attentive on Saturday mornings; tutor students on dance steps as needed
  • Leads classes in the absence of teacher
  • Organizes props and costumes on show dates
  • Assists students and backstage personnel with cues and ensure program needs are met

Social Catering Manager

The Kensington Hotel
Ann Arbor, MI
12.2022 - 04.2024
  • Established details of sold catering events with clients
  • Proposed, sold, and executed customized functions for diverse social groups.
  • Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
  • assisted with events as needed

Assistant Manager/Host Lead

PetSuites
Novi, MI
11.2021 - 11.2022
  • Performs various operational tasks as needed to ensure a smooth operation for both Pet Hosts and Pet Pros
  • Handles complex situations with professionalism involving guests, clients, and employees
  • Ensures a safe, healthy, and proficient work environment that reflects PetSuites expectations and appeals to clients
  • Train new employees and coach to maintain current employee excellence in guest care and customer service relations
  • Greet guests and gathered guest information and parent preferences to ensure a satisfactory stay and/or play experience
  • Delegated daily tasks to team members to optimize group productivity.

Education

Certified Phlebotomy Technician

Persevere Allied Health Institute
Plymouth, MI
04-2025

Bachelor of Arts - Music & Arts Management

Madonna University
Livonia, MI
2020

Skills

  • Strong communication skills & dedicated team player
  • Positive outlook & upbeat attitude
  • Reliable and dependable
  • Detail-oriented & excellent time-management skills with strong leadership qualities

Timeline

Server

Ford's Garage Novi
04.2024 - Current

Social Catering Manager

The Kensington Hotel
12.2022 - 04.2024

Assistant Manager/Host Lead

PetSuites
11.2021 - 11.2022

Lead Bartender

Veterans of Foreign Wars Post 4012
04.2021 - Current

Promotions Manager

Duane Malinowski Orchestra
10.2015 - Current

Teachers' Assistant, Stage Manager, & Performer

PRCUA Polskie Maki Polish Folk Dance School
09.2009 - Current

Bachelor of Arts - Music & Arts Management

Madonna University

Certified Phlebotomy Technician

Persevere Allied Health Institute

Similar Profiles

CREATE PROFILE
Holly Malinowski