Rebecca Diorio
Endicott
Summary
Detail-oriented administrative assistant with a proven track record in scheduling, data management, and client relations. Known for critical thinking and time management, contributing to a positive work environment and enhancing organizational efficiency.
Overview
5
5
years of professional experience
Work History
Server
Chili's Bar and Grill
Vestal, NY
05.2022 - Current
- Delivered exceptional customer service by promptly addressing guest needs and inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu offerings, service standards, and company policies.
- Managed multiple tables efficiently while maintaining high-quality service standards.
- Implemented upselling techniques that enhanced guest experience and increased sales.
- Resolved customer complaints effectively, ensuring satisfaction and repeat business.
- Maintained cleanliness and organization of dining area to enhance overall ambiance.
Administrative Assistant
Delta Engineers, Architects, & Land Surveyors, DPC
Endwell, NY
11.2021 - Current
- Facilitated effective meeting schedules and coordination to enhance project collaboration.
- Managed scheduling and coordination of meetings for project teams.
- Developed and maintained filing systems to ensure efficient document retrieval.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Artistic Director
Tioga Artistic Dance Academy
Owego, NY
10.2020 - Current
- Directed curriculum development to enhance artistic expression and performance quality.
- Oversaw production of annual performances, ensuring seamless execution and creative vision alignment.
- Mentored faculty and students, fostering an environment of collaboration and artistic growth.
- Collaborated with administrative staff to streamline operations and improve student engagement initiatives.
- Implemented innovative teaching methodologies to elevate student skill levels across diverse dance genres.
- Curated seasonal programming that showcased diverse talent while adhering to budgetary constraints and resource availability.
- Oversaw rehearsal schedules, ensuring efficient use of time while maintaining high artistic standards throughout the process.
- Organized special events as fundraising opportunities, successfully generating resources needed for continued operations.
Education
High School Diploma -
Union Endicott High School
Endicott, NYSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Critical thinking
- Strong problem solver
- Scheduling
- Dedicated team player
- Verbal communication
- Relationship building
- Multi-line phone systems
- Accounting support
- Mail distribution
Timeline
Server
Chili's Bar and Grill
05.2022 - Current
Administrative Assistant
Delta Engineers, Architects, & Land Surveyors, DPC
11.2021 - Current
Artistic Director
Tioga Artistic Dance Academy
10.2020 - Current
High School Diploma -
Union Endicott High School