Holly Marchman
Hogansville,GA
Summary
Dynamic Store Manager with over 10 years of experience in retail operations and team development. Proven ability to manage inventory effectively and train staff to deliver exceptional customer service. Seeking to leverage leadership skills to drive operational excellence and customer loyalty.
Overview
25
25
years of professional experience
Work History
Store Manager
NAPA Auto Parts - Genuine Parts
La Grange, Georgia
01.2016 - 03.2026
- Managed daily store operations to maintain optimal inventory levels and enhance customer satisfaction.
- Led team to deliver exceptional customer service and improve product knowledge, fostering a positive shopping experience.
- Trained staff on store policies and procedures.
- Coordinated inventory management processes, including receiving and stocking products, to streamline operations.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Paraprofessional
Hillcrest Elementary School
La Grange, Georgia
08.2006 - 12.2015
- Supported classroom activities by assisting teachers with lesson implementation.
- Managed classroom behavior through positive reinforcement strategies, fostering a supportive learning environment.
- Organized instructional resources to enhance classroom efficiency and accessibility.
- Assisted in assessing student progress by observing behaviors and collecting feedback to guide instructional adjustments.
- Communicated with parents about student performance and needs, strengthening home-school connections.
- Participated in staff meetings to discuss strategies for improving student engagement.
- Applied positive reinforcement to redirect negative behaviors.
- Created and maintained positive relationships with students, parents, and colleagues.
- Supervised small groups of students during instruction time.
Dental Assistant /Patient Care Coordinator
Dr. Chuck Pitts DMD
La Grange, Georgia
03.2001 - 06.2006
- Assisted Dr. Pitts during dental examinations and procedures.
- Managed patient records in electronic health record system to ensure accurate and up-to-date patient information.
- Scheduled appointments and coordinated patient follow-ups effectively.
- Facilitated communication with insurance companies to clarify patient coverage and expedite claims processing.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms, and restocked supplies after each patient's treatment to uphold hygiene standards and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
Education
High School Diploma -
Handcock County High School
Hawesville, KY05-2000
Skills
- Inventory management
- Visual merchandising
- Customer relationship management
- Employee training
- Team leadership
- Accurate money handling
- Conflict resolution
- Effective verbal and written communication
Timeline
Store Manager
NAPA Auto Parts - Genuine Parts
01.2016 - 03.2026
Paraprofessional
Hillcrest Elementary School
08.2006 - 12.2015
Dental Assistant /Patient Care Coordinator
Dr. Chuck Pitts DMD
03.2001 - 06.2006
High School Diploma -
Handcock County High School