Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Maurer

Albuquerque,NM

Summary

Hardworking, detail oriented customer service person, excelling in workflow optimization. Recognized for enhancing service efficiency and delivering exceptional customer support. Strong problem-solving abilities and effective team collaboration skills contributed to seamless pharmacy and restaurant shift execution.

Overview

13
13
years of professional experience

Work History

Pharmacy Technician

Presbyterian Hospital
05.2016 - 05.2025
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Bartender

El Patron Restaurant
10.2016 - 01.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Cocktail Server

Blitz Sports Bar
05.2012 - 04.2016
  • Communicated with guests to record orders and assess needs.
  • Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
  • Contributed to team success by assisting co-workers during high-volume periods as needed.
  • Supported a positive work culture through effective communication and teamwork among colleagues across various departments within the establishment.

Education

CPHT Certificate -

Central New Mexico Community College
Albuquerque, NM
05.2021

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions

Timeline

Bartender

El Patron Restaurant
10.2016 - 01.2020

Pharmacy Technician

Presbyterian Hospital
05.2016 - 05.2025

Cocktail Server

Blitz Sports Bar
05.2012 - 04.2016

CPHT Certificate -

Central New Mexico Community College

Similar Profiles

CREATE PROFILE