Holly McArdle
Norristown
Summary
Motivated Underwriting Support Specialist including 10+ years of experience with Liberty Mutual in both Custom and Express spaces.
Underwriting professional with comprehensive background in supporting underwriting processes and documentation. Known for optimizing workflow and improving accuracy in client files, contributing to team efficiency and success. Highly collaborative, adaptable, and reliable, with strong skills in data analysis and risk assessment.
Overview
30
30
years of professional experience
Work History
Senior Underwriting Support Specialist
Liberty Mutual Group
Plymouth Meeting, PA
09.2006 - Current
- Reviewed and processed underwriting applications for accuracy and compliance with company policies.
- Collaborated with underwriters to gather necessary documentation for risk assessment.
- Assisted in maintaining underwriting databases, ensuring data integrity and timely updates.
- Coordinated communication between clients and underwriting team to facilitate efficient processing.
- Contributed to training initiatives for new team members on underwriting support processes.
- Streamlined workflow procedures, reducing turnaround time on application processing tasks.
- Supported development of training materials aimed at enhancing team knowledge and efficiency.
- Built positive relationships with external partners such as brokers or agents, facilitating smooth communication channels for problem-solving purposes.
Case Management Assistant
Procura Management, Inc.
Norristown, PA
09.1996 - 09.2006
- Coordinated case management processes to ensure timely delivery of client services.
- Supported case managers by gathering necessary documentation and information for assessments.
- Trained new staff on case management protocols and software tools for efficiency.
- Analyzed case data to identify trends and recommend improvements in service delivery.
- Led initiatives to streamline workflows, resulting in improved case handling efficiency.
- Ensured timely communication between healthcare providers, fostering a collaborative care environment for patients.
- Streamlined service delivery for patients by organizing and maintaining accurate case records and documentation.
Education
Diploma -
Norristown Area High School
06-1996
Skills
- Microsoft office
- ECLIQ/Referral Desktop
- At Work
- Knowledge Center
- Power BI
- Triton
- Work Force Management
Timeline
Senior Underwriting Support Specialist
Liberty Mutual Group
09.2006 - Current
Case Management Assistant
Procura Management, Inc.
09.1996 - 09.2006
Diploma -
Norristown Area High School