Holly McDonnell
Boynton Beach,FL
Summary
Well-rounded and committed to providing consumers with genuine hospitality and delivering exceptional services in any work environment. Talented and skilled multitasker comfortable juggling competing priorities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Trevini Ristorante
Palm Beach, FL
2023.10 - Current
Assistant To The Owner
POSH Parties
Palm Beach, Florida
2023.01 - Current
- Constant communication with the team throughout each event to ensure performance quality is achieved
- Perform general office duties, such as ordering supplies, maintaining records while ensuring daily tasks are complete.
Bartender
Island Kitchen
Nantucket, MA
2022.10 - 2023.11
- Managed the bar and prioritized communication with management to ensure maintenance of inventory.
- Cleaned, restocked and prepared the bar at the end of every shift for the following morning to ensure success.
- Set up banquets, weddings and community fundraisers for 300-1,500 guests in attendance.
Medical Coder
PBS Computerized Medical Billing|PBS
Congers, NY
2021.02 - 2022.11
- Expertly assigned charges and payments for medical procedures
- Sought clarification from physicians and other hospital personnel for answers to needed coding interpretations prior to abstracting records
- Performed routine quality assurance audits to promote data integrity and followed HIPAA guidelines.
Hospitality Associate
Cucina
Palm Beach, Palm Beach, FL
2019.12 - 2020.02
- Maintained table settings by removing finished courses, replacing proper cutlery and refilling beverages promptly and courteously
- Enhanced operational efficiency by using slow periods to restock employee and consumer supplies
- Upsold high valued items such as featured specials and craft cocktails to enhances sales
- Collaborated with kitchen team to support order preparation and provide efficient customer service by verifying meals and allergy awareness.
Hospitality Associate
Grato
West Palm Beach, FL
2018.10 - 2019.12
- Kept updated knowledge of the menus and promotions and made recommendations according to preferences and allegories
- Monitored guests for intoxication and immediately reported concerns to management
- Retrieved prepared orders from kitchen areas and promptly delivered to guests.
Hospitality Associate
Starbucks
Wellington, FL
2016.06 - 2019.02
- Listened carefully to customer requests to create personalized, delicious beverages
- Prevented health code violations and maintained store professionalism by sanitizing the work environment consistently each shift
- Pleasantly interacted with customers during high volume hours to promote a fun,positive environment.
Education
Associate In Hospitality Administration And Management -
Palm Beach State College
05.2018
Skills
- Administrative Support
- Customer Service
- Interpersonal Relationships
- Professional Service Standards
Certification
Certified Medical Coder
References
Heather Lowenthal Owner and Director of POSH Parties 561-302-0702
Gianni Minervini Owner of Trevini Palm Beach 561-833-3883
Michelle Wilde Event Planner of the Palm Beaches and Miami 561-301-1427
Timeline
Bartender
Trevini Ristorante
2023.10 - Current
Assistant To The Owner
POSH Parties
2023.01 - Current
Bartender
Island Kitchen
2022.10 - 2023.11
Medical Coder
PBS Computerized Medical Billing|PBS
2021.02 - 2022.11
Hospitality Associate
Cucina
2019.12 - 2020.02
Hospitality Associate
Grato
2018.10 - 2019.12
Hospitality Associate
Starbucks
2016.06 - 2019.02
Associate In Hospitality Administration And Management -
Palm Beach State College