Holly McDougall
Colorado Springs,CO
Summary
Growing up I've always had strong passion and work ethic. I am both a citizen of New zealand and the US as I have a lot of family there. I have traveled the world and always strive for more. I am very communicative, reliable, and ready to work!
Overview
1
1
Certification
12
12
years of professional experience
Work History
Ice Cream Server
Josh and Johns
Colorado Springs, CO
03.2026 - Current
- Provided exceptional customer service in fast-paced environment, ensuring positive patron experiences.
- Operated and efficiently close cash register, while processing transactions accurately and handling cash responsibly.
- Maintained cleanliness and organization of serving area, adhering to health and safety standards.
- Assisted customers with menu selections, offering product knowledge and recommendations.
Horse Caretaker
My Aunt And Uncle
Christchurch New Zealand
02.2014 - Current
- Provided daily feeding and grooming for horses to ensure optimal health and well-being.
- Maintained clean and safe living environments within stables, enhancing comfort for horses.
- Developed feeding schedules tailored to individual horse needs, promoting nutritional balance.
- Monitored horse behavior and health indicators, reporting changes to owners promptly.
Mary's Mountain Cookies
Holly Hanel
Colorado Springs, CO
01.2026 - 05.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Follow a set list of instructions repeditivley and efficiently.
Lifeguard/Lead Swim Instructor
YMCA of Then Pikes Peak Region
Colorado Springs, CO
03.2024 - 11.2025
- Monitored aquatic activities to ensure safety and compliance with facility regulations.
- Responded quickly to emergencies, administering first aid and CPR as needed.
- Enforced pool rules and provided guidance to patrons on safe swimming practices.
- Collaborated with team members to maintain cleanliness and organization of pool area.
- Coached children and adults of all ages through fears of swimming in to great swimmers who were able to individually continue to swim.
Horse Wrangler
Blue Mountain Ranch, Florisant Co
Colorado Springs, CO
07.2025 - 08.2025
- Managed daily care for horses, ensuring proper feeding and grooming routines.
- Assisted in leading small children for their first times.
- Developed and implemented safety protocols for handling equine animals, (difficult or injured horses).
Horse Master
YMCA of the Pikes Peak Region
Deckers Colorado
06.2023 - 07.2023
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all horses while maintaining a clean stable constantly.
- Learned basic yet fundamental skills in horse back riding in the US (western).
Education
High School Diploma -
Palmer High School
Colorado Springs, CONo Degree - Major Business/econ Minor Animal Science
Colorado College
Colorado Springs, CO05.2030
Skills
- Customer engagement
- Teamwork
- Patience and empathy
- Customer service
- Organization
- Time management
- Thrives under pressure
- Handles extreme situations calmly and efficiantly
- Excellent communication
- Cash handling
- Dependable and responsible
- Flexible schedule
- Salesmanship
- Creativity in presentation
Certification
- First aid
- BLS
- Oxygen
- Aquatic rescue
Languages
Spanish
Full Professional
FARSI
Native or Bilingual
Timeline
Ice Cream Server
Josh and Johns
03.2026 - Current
Mary's Mountain Cookies
Holly Hanel
01.2026 - 05.2026
Horse Wrangler
Blue Mountain Ranch, Florisant Co
07.2025 - 08.2025
Lifeguard/Lead Swim Instructor
YMCA of Then Pikes Peak Region
03.2024 - 11.2025
Horse Master
YMCA of the Pikes Peak Region
06.2023 - 07.2023
Horse Caretaker
My Aunt And Uncle
02.2014 - Current
High School Diploma -
Palmer High School
No Degree - Major Business/econ Minor Animal Science
Colorado College