Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Patient Service Representative
Intermountain Healthcare
Salt Lake City
01.2024 - 08.2025
Facilitated appointment scheduling and registration, enhancing patient access to care.
Maintained accurate patient records in electronic health systems, ensuring compliance and continuity of care.
Verified insurance eligibility and processed documentation, streamlining patient intake and reducing delays.
Adhered to HIPAA regulations when handling confidential patient information.
Fitting Room Attendant
Walmart
Elko
10.2021 - 12.2024
Ensured cleanliness and organization of fitting room area to create welcoming environment.
Delivered exceptional customer service to improve overall shopping experience.
Coordinated with team members to streamline fitting room workflow.
Insurance Verification Specialist
Holy Cross Jordan Valley Hospital
West Jordan
07.2017 - 05.2018
Verified patient insurance coverage for medical services, ensuring alignment with clinical needs.
Resolved discrepancies with insurance providers, securing timely approvals to facilitate patient care.
Verified patient insurance information for accuracy and completeness.
Communicated with insurance companies to resolve verification issues.
Updated patient records in electronic health systems promptly.