Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Olson

North Salt Lake

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Patient Service Representative

Intermountain Healthcare
Salt Lake City
01.2024 - 08.2025
  • Facilitated appointment scheduling and registration, enhancing patient access to care.
  • Maintained accurate patient records in electronic health systems, ensuring compliance and continuity of care.
  • Verified insurance eligibility and processed documentation, streamlining patient intake and reducing delays.
  • Adhered to HIPAA regulations when handling confidential patient information.

Fitting Room Attendant

Walmart
Elko
10.2021 - 12.2024
  • Ensured cleanliness and organization of fitting room area to create welcoming environment.
  • Delivered exceptional customer service to improve overall shopping experience.
  • Coordinated with team members to streamline fitting room workflow.

Insurance Verification Specialist

Holy Cross Jordan Valley Hospital
West Jordan
07.2017 - 05.2018
  • Verified patient insurance coverage for medical services, ensuring alignment with clinical needs.
  • Resolved discrepancies with insurance providers, securing timely approvals to facilitate patient care.
  • Verified patient insurance information for accuracy and completeness.
  • Communicated with insurance companies to resolve verification issues.
  • Updated patient records in electronic health systems promptly.

Patient Service Representative

Intermountain Healthcare
Salt Lake City
03.2009 - 05.2017

Education

High School Diploma -

Valley High School
Sandy, UT
06.1987

Skills

  • Patient scheduling
  • Electronic health records
  • Insurance verification
  • Medical coding
  • Confidential information handling
  • Critical thinking
  • Customer relationship management

Timeline

Patient Service Representative

Intermountain Healthcare
01.2024 - 08.2025

Fitting Room Attendant

Walmart
10.2021 - 12.2024

Insurance Verification Specialist

Holy Cross Jordan Valley Hospital
07.2017 - 05.2018

Patient Service Representative

Intermountain Healthcare
03.2009 - 05.2017

High School Diploma -

Valley High School
Holly Olson