Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Holly Orr

Toutle,WA

Summary

Project Manager with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills. Self starter and goal orientated.

Overview

20
20
years of professional experience

Work History

Admin II, Collection

Pediatrix
Sunrise , FL
11.2023 - Current
  • Research and analyze claim information to determine validity of coverage.
  • Provided excellent customer service by responding to inquiries in a timely manner.
  • Analyze trends in claim activity to identify potential areas for improvement.
  • Prepared detailed reports summarizing claim activity for management review.
  • Participated in meetings with internal stakeholders to discuss strategies for improving the overall process of managing claims.
  • Verified insurance coverage and eligibility for services provided.
  • Researched policy provisions to determine coverage levels, limitations, and exclusions.
  • Collaborated with other departments within the organization in order to resolve issues quickly.
  • Accurately processed large volume of medical claims every shift.

Project Manager

Capitol City Press
Tumwater, WA
03.2018 - 11.2023
  • Responsible for the management of roughly $3.2 million in printing projects annually.
  • Identify plans and resources required to meet project goals and objectives.
  • Manage projects from procurement to commission.
  • Manage costs and performance.
  • Achieve project deadlines by coordinating with clients, vendors, and other departments.
  • Foster relationships with vendors to promote positive working relationships.
  • Provide management for internal personnel and vendors.
  • Maintain open communication by presenting regular updates on project status to customers and sales team.
  • Schedule and facilitate meetings between project stakeholders to discuss deliverables, schedules, and conflicts.
  • Gather requirements for ongoing projects and organized details for management use.
  • Supervise multiple projects from start through delivery by prioritizing and delegating assignments.

Project Manager

The Chronicle
Centralia, WA
10.2015 - 05.2018
  • Responsible for the management of roughly $1 million in printing projects annually.
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Modified and directed project plans to meet organizational needs.
  • Fostered relationships with vendors to promote positive working relationships.
  • Drove team success through shared vision and recognition of quality performance.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and
    conflicts.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Gathered requirements for ongoing projects and organized details for management use.
  • Coordinated presentations for customers and project managers to detail project scope, progress, and results.
  • Oversaw productivity streams for ongoing and special projects.

Administrative Assistant

Goebel Septic Tank Service, Inc.
Centralia, WA
03.2011 - 10.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
  • Based on work orders, scheduled deliveries, and created routes in excel for each driver.
  • Inventory control and purchasing.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Provided excellent customer service by responding timely to inquiries.
  • Managed all Accounts Payable and Accounts Receivables for the business, reconciliation/balancing daily.
  • Reconciled daily ACH payments against bank statements and Quick Books to ensure account balanced.
  • Responsible for the daily management of employee timecards and payroll submission.

Registration Representative

Providence Centralia Hospital
Centralia, WA
10.2004 - 03.2006
  • Greeted patients and the public, providing necessary information in a courteous and professional manner while maintaining HIPAA regulations and Providence confidentiality standards.
  • Completed full patient registration and admissions, as well as processing pre-registered accounts by verifying and
    obtaining patient demographic, insurance, financial and medical information in accordance with hospital procedures.
  • Maintained a registration accuracy of 95% or better.
  • Obtained required signatures on all medical, financial and compliance documents.
  • Prepared supportive paperwork, including patient identification band to assure accurate patient identification.
  • Scanned all appropriate documents into the electronic medical and financial record, including patient identification, insurances cards, patient advanced directives, Conditions of Admissions, Financial Agreements, physician orders/scripts and any other pertinent paperwork.
  • Verified insurance eligibility and coverage and executes appropriate insurance notification procedures.
  • Communicated with Supervisor and/or Lead, all unique situations and problem accounts.
  • Requested and processed payments for balances due on accounts upon admission or at the time of discharge, including patient co-payment, deductible, co-insurance responsibilities and pre-payments for uninsured or underinsured patients.
  • Maintained strong working relationships with various units, departments and providers within the hospital.
  • Assisted with department training when needed.

Education

High School Diploma -

Centralia High School
Centralia, WA

Skills

  • Project Management
  • Multitasking
  • Project Goals and Milestones
  • Calendar Management
  • Prioritizing work
  • Data Entry
  • Exceptional Customer Service
  • Vendor Management and Relations
  • Critical Thinking
  • Self-Motivated
  • Task Oriented
  • Google Drive
  • Quick Books
  • McKesson STAR
  • Microsoft Office
  • EPIC

Accomplishments

  • Employee of the Year 2021

Timeline

Admin II, Collection

Pediatrix
11.2023 - Current

Project Manager

Capitol City Press
03.2018 - 11.2023

Project Manager

The Chronicle
10.2015 - 05.2018

Administrative Assistant

Goebel Septic Tank Service, Inc.
03.2011 - 10.2015

Registration Representative

Providence Centralia Hospital
10.2004 - 03.2006

High School Diploma -

Centralia High School

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Holly Orr