Holly Putnam
Hamburg,NY
Summary
Dynamic Account Executive with a proven track record at Essendant, excelling in client relationship building and strategic selling. Consistently exceeded sales targets by identifying new business opportunities and fostering strong client connections. Adept at pipeline management, ensuring high client retention through exceptional service and effective problem resolution.
Overview
11
11
years of professional experience
Work History
Account Executive
Essendant
Deerfield, IL
02.2020 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Account Manager
Essendant
Orchard Park, NY
07.2018 - 02.2020
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Inside Sales Consultant
Essendant
Orchard Park, NY
03.2014 - 01.2018
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
Education
Business And Managerial Economics
SUNY Empire State College
Saratoga Springs, NY06-2018
Skills
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
- Strategic selling
- Customer presentations
- Business development and planning
Timeline
Account Executive
Essendant
02.2020 - Current
Account Manager
Essendant
07.2018 - 02.2020
Inside Sales Consultant
Essendant
03.2014 - 01.2018
Business And Managerial Economics
SUNY Empire State College