Holly Upshaw
Kennedale,TX
Summary
Compassionate Registered Behavior Technician skilled in behavior modification techniques, data collection, and implementing treatment plans under the supervision of Board Certified Behavior Analysts. Excels in communication, empathy, and adaptability which produces effective interaction with clients and team members to achieve therapeutic goals.
Overview
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Registered Behavior Technician
Action Behavior Centers
Mansfield, TX
10.2025 - Current
- Implemented behavior intervention plans for children with autism spectrum disorder.
- Implemented behavior intervention plans based on individualized needs.
- Collected and recorded data on client progress during therapy sessions.
- Assisted in training new staff on behavioral techniques and protocols.
- Implemented visual supports such as schedules, picture cards.
- Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
- Supported patients in completing essential daily tasks for improved independence.
Smaland and Information Coworker
Ikea
Grand Prarie, USA
05.2024 - 05.2025
- Supervised up to 6 children, managing time limits and ensuring safety for all.
- Greeted customers and provided directions and shortcuts, as well as answered various questions about the store.
- Often utilized at the self check-out registers to cover breaks and lunches
- Smaland and Information Coworker, Ikea Grand Prairie, Texas
Assistant Manager
Plato's Closet
12.2021 - 02.2024
- Sorted, tagged, and displayed clothing items to enhance store presentation.
- Managed cash flow, register operations, and bank deposits to ensure financial accuracy
- Scheduled, trained, and oversaw staff to maintain optimal service levels
- Sorting, tagging, and merchandising clothing
- Identified and resolved technical problems to maintain store operations.
- Executed physical tasks, including overhead lifting of 20lb bins for efficient stock management.
Shift Lead/Sales Associate
Plato's Closet
06.2020 - 12.2021
- Sorted, tagged, and authenticated clothing to ensure quality and accuracy for sales
- Handling customer service and disputes
- Resolved customer service issues and disputes to enhance satisfaction and loyalty
- Arranged merchandise on shelves to enhance visibility and accessibility
- Organizing merchandise
- Trained associates on store policies and procedures to improve team efficiency
- Performing physical tasks like lifting 20lb bins.
Education
10th-12th Grade -
Homeschooled
Kennedale, TX 11.2019 - 01.2022
9-10th Grade -
Kennedale Highschool
08.2018 - 11.2019
Skills
- Behavior Management
- Assent based care
- Data collection
- Compassionate care
- Rapport building
- Problem-solving abilities
- Staff training
Timeline
Registered Behavior Technician
Action Behavior Centers
10.2025 - Current
Smaland and Information Coworker
Ikea
05.2024 - 05.2025
Assistant Manager
Plato's Closet
12.2021 - 02.2024
Shift Lead/Sales Associate
Plato's Closet
06.2020 - 12.2021
10th-12th Grade -
Homeschooled
11.2019 - 01.2022
9-10th Grade -
Kennedale Highschool
08.2018 - 11.2019