Holly Vohnoutka

* Worked in both MSHO Care Management Program and as a Care Coordinator for Adult Care management.

* Assisted with members enrollment in dual eligible Minnesota Health Care Programs to make informed choices about health care services.

* Conducted assessments, planning interventions and evaluations

* Service Coordination

* Assisted members in making progress towards health goals.

* Coordinated care with interdisciplinary team.

* In person visits at member's homes and phone.

* Managed complex cases with members with multiple comorbidities.

* Oriented and educated patients and patient's families on treatment care plans in radiation oncology and chemo infusion.

* Navigated patients through treatment care plan by coordinating doctor, lab, x-ray, surgery, and other procedures with setting up appointments.

* Assisted patients with obtaining financial/insurance support, and prior authorization with treatment care and medications.

* Maintained and monitored cost and utilization of supplies.

* Collected and documented all patient information using electronic "Epic" computer charting system.

* Follow up with patients using phone, letter or patient portal.

* Triage patient phone messages.

* Total patient care including assessment, nurse diagnosis, plan of care, implementation of plan, and evaluation of outcome.

* Revised all patient care plans for disease specific treatment pathways and protocols on Med/Surg/Peds Unit.

* Participated in building first electronic patient care system in Cerner, and on IT team.

* Participated on Professional Nurse Council, which helps ensure and develops professional nursing care standards.

* Oriented and trained new RN hires.

* Floated to ICU, OB, ER

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.