HOLLYJ BARTLESON
Restaurant Management
Surprise,az
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Traveling General Manager
Einsteins Bros Bagels
Glendale, AZ
04.2025 - Current
- Oversaw daily operations, ensuring optimal efficiency and customer satisfaction.
- Developed training programs to enhance staff performance and service quality.
- Implemented inventory management systems to reduce waste and improve cost control.
- Led team meetings to drive communication and alignment on business objectives.
District Manager
Aces Pizza LLC-Little Caesars
Clayton
09.2019 - Current
- Overseeing all areas of operations for multiple quick service stores
- Focused on retaining and creating internal and external guest
- Maintain high standards and quality products with proper labor and cost controls.
- Managed a team of dozens of employees in the district and developed strategies to increase efficiency and productivity.
- Managed payroll processes including tracking timecards and approving time off requests across multiple sites.
- Reviewed financial statements from each location regularly and provided feedback for cost control initiatives.
- Resolved conflicts between personnel at different locations by using mediation tactics such as open dialogue sessions.
General Manager (GM)
The Zone
Ashburn
02.2017 - 09.2020
- Oversee all operations of both F&B and Play & Fun
- The Zone is a multi-million revenue operation that has a (150 seat) full service restaurant/bar, 5 party rooms/suites, along with an arcade, laser tag, bowling, and virtual reality
- We also specialize in catering all varieties of events on and off property.
- Managed company assets by maintaining clean and fully equipped establishments with properly working equipment.
- Coordinated staff training sessions to ensure compliance with company policies and procedures.
- Assessed team member performance through formal reviews leading to promotions or terminations as necessary.
Assistant General Manager (AGM)
Dog Money Restaurant & Brewery
Leesburg
01.2017 - 02.2017
- Responsible for successfully developing and opening a new restaurant as both the AGM and the Executive Chef (please ask for details)
- Implementation and development of all staff training manuals, designated responsibilities and proper steps of service
- AOR’s include events coordinating, training/development, financials, concierge program launching.
- Recruited and hired associates to meet business needs and requirements.
- Resolved customer complaints in a timely manner with an emphasis on maintaining positive relationships.
- Coordinated training programs for new hires; created detailed job descriptions based on roles and responsibilities.
Catering Food & Beverage Manager
King Pinz Luxury Lanes & Grill
Leesburg
11.2010 - 05.2016
- Responsible for all areas of daily operations of both the FOH and BOH along with events and catering managing
- Accomplishments include, but not limited to implementing new menus along with training of all staff due to dismissal of executive chef.
Host
HMS-Airport
Virginia
09.2008 - 10.2010
- Oversee all operations of multiple restaurants/Starbucks within an international airport
- Maintain all cost at profitable levels, through purchase controls, inventories, and sales promotion
- Development of personnel in diverse training methods.
Sous Chef
Gordon Biersch Brewery Restaurant
Virginia Beach
05.2006 - 07.2008
- Provided coaching, mentoring, and consultation to staff to enhance staff development
- Supervised and coordinated dining room activities and employee schedules
- Managed food and produce receiving process with 100% accuracy
- Developed variety of menu items catering to customers with food allergies and diet restrictions.
Chef
Cavalier Golf and Yacht Club
Virginia Beach
09.2004 - 07.2006
Assistant Banquet Chef
Key West Hilton
Key West
12.2000 - 09.2002
- Assisted Executive Chef on all catering events, on and off premise; experienced on all stations and all services, involved in all inventories and training/development of staff.
Line Cook
Loew’s Miami Beach Hotel
Miami
12.1999 - 12.2001
Education
Restaurant Management
Tidewater Community College
VAAssociates - Culinary Arts
Johnson & Whales University
FL01-2001
Skills
- Profit and loss management
- FOH/BOH Management
- Catering and Culinary expertise
- Opening restaurants
- Excellent organization and coordinating skills
- Cost management analysis
- SOP and training manual development
- Territory Management
- Cost efficiency improvement
Affiliations
United States Navy
06/1992 - 06/1999
Certification
- ServSafe Manager
- Driver’s License
- Food handler certificate
Timeline
Traveling General Manager
Einsteins Bros Bagels
04.2025 - Current
District Manager
Aces Pizza LLC-Little Caesars
09.2019 - Current
General Manager (GM)
The Zone
02.2017 - 09.2020
Assistant General Manager (AGM)
Dog Money Restaurant & Brewery
01.2017 - 02.2017
Catering Food & Beverage Manager
King Pinz Luxury Lanes & Grill
11.2010 - 05.2016
Host
HMS-Airport
09.2008 - 10.2010
Sous Chef
Gordon Biersch Brewery Restaurant
05.2006 - 07.2008
Chef
Cavalier Golf and Yacht Club
09.2004 - 07.2006
Assistant Banquet Chef
Key West Hilton
12.2000 - 09.2002
Line Cook
Loew’s Miami Beach Hotel
12.1999 - 12.2001
Associates - Culinary Arts
Johnson & Whales University
Restaurant Management
Tidewater Community College
PERSONAL INFORMATION
Willing To Relocate: Anywhere