Summary
Overview
Work History
Education
Skills
Timeline
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Homer Flores

San Antonio,TX

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel.

Versatile Production Supervisor knowledgeable about equipment operation, quality standards and safety hazards. Versed in documentation, compliance and scheduling. Streamlines workflow to maintain productivity and proactively addresses challenges to minimize downtime.

Overview

14
14
years of professional experience

Work History

Sales Representative

BlueBird Produce LLC
San Antonio, TX
08.2019 - Current
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
  • Cold-called leads and closed large number of new sales over several months.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Sales Representative

Chuys's Produce LLC
San Antonio, TX
07.2015 - 08.2019
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Cold-called leads and closed large number of new sales over several months.

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  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.

Sales Representative

River City Produce
San Antonio, TX
08.2013 - 07.2015
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
  • Cold-called leads and closed large number of new sales over several months.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.

Sales Representative

Hill Country Dairies
San Antonio, TX
08.2010 - 08.2013
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
  • Cold-called leads and closed large number of new sales over several months.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.

Production Supervisor

Vutex Inc
San Antonio, TX
02.2006 - 01.2008
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
  • Cold-called leads and closed large number of new sales over several months.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
  • Trained and mentored new sales representatives.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Boosted production throughput and quality by revamping procedures and monitoring strategies.
  • Compiled production equipment status reports, detailing parts produced, downtime duration and potential quality concerns.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Resolved issues quickly to maintain productivity goals.
  • Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.

Education

South San Antonio High School
San Antonio, TX
07.1990

Skills

  • Policies and Procedures
  • Sales
  • Account servicing
  • Revenue Generation
  • Network Development
  • Sales Closing

Timeline

Sales Representative

BlueBird Produce LLC
08.2019 - Current

Sales Representative

Chuys's Produce LLC
07.2015 - 08.2019

Sales Representative

River City Produce
08.2013 - 07.2015

Sales Representative

Hill Country Dairies
08.2010 - 08.2013

Production Supervisor

Vutex Inc
02.2006 - 01.2008

South San Antonio High School
Homer Flores