Dynamic Senior Vice President with a proven track record at Palmer and Cay Insurance Services, excelling in strategic leadership and business development. Expert in driving revenue growth and enhancing client relationships through innovative solutions. Recognized for fostering a culture of accountability and achieving significant market share expansion.
Overview
30
30
years of professional experience
Work History
Senior Vice President
Palmer and Cay Insurance Services
Savannah, GA
08.2022 - Current
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Delivered exceptional customer service by implementing best practices and fostering a culture of accountability within the organization.
Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion.
Championed innovation by encouraging cross-functional teams to pursue creative solutions to complex challenges.
Collaborated with executive leadership team members on long-term strategic planning that ensured sustainable success for the company.
Partner and Senior Vice President
USI Insurance Services
Savannah, GA
08.2011 - 07.2022
Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
Achieved successful client outcomes by identifying and addressing their unique needs and goals.
Stayed informed on industry developments and market trends to gain competitive advantage.
Networked with other professionals and organizations to expand contacts and opportunities.
Developed and implemented strategies to enhance partner relations.
Prepared and presented reports on status of projects and initiatives.
Middle Market Sales Manager
United Healthcare
Atlanta, GA
02.2007 - 08.2011
Monitored competitor activity closely to proactively adjust strategies as needed.
Developed comprehensive account plans for key customers, resulting in increased wallet share.
Conducted regular sales training sessions to enhance team skills and overall performance.
Established strong rapport with key accounts for increased customer loyalty and retention.
Developed customized sales presentations to address specific client needs, leading to higher conversion rates.
Exceeded sales targets through effective territory management and relationship building.
Collaborated with cross-functional teams to develop and execute successful product launches.
Producing Manager
CIGNA Healthcare
Atlanta, GA
01.1996 - 07.2007
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.