Summary
Overview
Work History
Education
Skills
Timeline
Generic

Honesti Woods

Independence,MO

Summary

Dynamic customer service professional with experience at Walmart, excelling in active listening and critical thinking. Proven track record of enhancing customer satisfaction through effective issue resolution and efficient transaction processing. Skilled in data entry and inventory management, consistently fostering positive relationships and loyalty among customers.

Overview

2026
2026
years of professional experience

Work History

Customer Service Representative

Walmart
  • Assisted customers with product inquiries and service requests, enhancing overall satisfaction.
  • Resolved customer complaints efficiently, fostering positive relationships and loyalty.
  • Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.
  • Collaborated with team members to maintain organized merchandise displays and stock levels.

Warehouse Worker

Amazon
09.2025 - 02.2026
  • Operated forklifts to move and organize inventory efficiently.
  • Adhered to safety protocols while handling materials and equipment.
  • Assisted in inventory management, ensuring accurate stock levels.
  • Processed incoming shipments, verifying quantities against packing lists.

Customer Support Specialist

StarTek
10.2022 - 04.2024
  • Assisted customers with inquiries and resolved issues promptly.
  • Provided support using CRM systems to track customer interactions effectively.
  • Adapted to new processes, enhancing service delivery efficiency.
  • Collaborated with team members to improve customer satisfaction ratings.

Food Service Worker

Saint Luke’s Hospital
05.2020 - 08.2022
  • Prepared and served meals in accordance with dietary guidelines and customer preferences.
  • Maintained cleanliness and sanitation of food preparation areas, ensuring compliance with health regulations.
  • Assisted in inventory management by restocking supplies and monitoring expiration dates.
  • Collaborated with team members to ensure efficient service during peak hours, enhancing customer satisfaction.

Customer Service Cashier

Burger King
09.2018 - 02.2020
  • Processed customer transactions efficiently using point-of-sale systems.
  • Ensured accurate cash handling and balanced cash drawer at shift end.
  • Assisted customers with menu selections and answered inquiries promptly.
  • Maintained cleanliness and organization of cashier area and dining space.

Education

High School Diploma -

Raytown High School
Raytown, MO

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Warehouse Worker

Amazon
09.2025 - 02.2026

Customer Support Specialist

StarTek
10.2022 - 04.2024

Food Service Worker

Saint Luke’s Hospital
05.2020 - 08.2022

Customer Service Cashier

Burger King
09.2018 - 02.2020

Customer Service Representative

Walmart

High School Diploma -

Raytown High School
Honesti Woods