Honglin Zhu
Phoenix,AZ
Summary
Industrious and enthusiastic retail work offering years of manager and sales experience. Proven to consistently meet productivity, business and customer service objectives. Skillfully work with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction.Work under pressure in a busy environment and resolve conflicts effectively. Knowledgeable and experienced with Internet resources, social media, and Microsoft Office Applications.
Authorized to work in the US for any employer
Overview
2
2
Languages
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Manager skills
Brighton Collectibles
Scottsdale, AZ
09.2018 - Current
- Open and close store, stock, merchandiser Extremely customer service oriented Exceeded sales goals.
Student Success Specialist
Phoenix College
Phoenix, AZ
01.2019 - 05.2020
- Assist student, from personal behavior to academic needs Use of positive behavior support techniques Teacher assistant Knowledge of student services functions at community college setting such as financial aid, advising, and counseling Key Holder, Sales Associate.
Cashier
Mekong Palace Dim Sum Chinese Restaurant
Mesa, AZ
08.2017 - 10.2019
- Receiving payments and issuing receipts Gift-wrapping packages and keeping track of all cash and credit transactions Customer service position, cash registers operate.
Education
Associate of Science (A.S - Criminal Justice
Arizona State University
08.2020 - 05.2020
Associate of Arts (A.A - Criminal Justice
Phoenix College
08.2018 - 05.2020
Skills
Expert in: Social Media marketing (2 years), Retail Sale, Sale experience, Host, Cashierundefined
Additional Information
- HONORS & AWARDS , Phoenix College 2020 Phi Theta Kappa Rho Pi Honor group Phoenix college 2020 Honor
Timeline
Associate of Science (A.S - Criminal Justice
Arizona State University
08.2020 - 05.2020
Student Success Specialist
Phoenix College
01.2019 - 05.2020
Manager skills
Brighton Collectibles
09.2018 - Current
Associate of Arts (A.A - Criminal Justice
Phoenix College
08.2018 - 05.2020
Cashier
Mekong Palace Dim Sum Chinese Restaurant
08.2017 - 10.2019
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