HO NGOC HAN HOANG

Westminster,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

years of professional experience

Work History

Cashier and Host

Brodard Restaurant

09.2022 - Current

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Associate of Science - Nursing

Golden West College

Huntington Beach, CA

Certificate - CNA Program

Platt College

Anaheim, CA

11.2024

Skills

Customer Service
Customer Assistance
Work Ethic and Integrity

Patience and Empathy
Time management skills

Languages

Vietnamese

Native or Bilingual

English

Professional Working

Timeline