Honoree Jimenez
Spring Valley,CA
Summary
Dynamic Internet Sales Manager at Ball Automotive Group with proven expertise in online sales techniques and team leadership. Successfully enhanced lead conversion rates through effective appointment scheduling and CRM management. Adept at digital marketing and negotiation, fostering strong client relationships to drive sales growth and customer satisfaction.
Overview
1
1
Language
14
14
years of professional experience
Work History
Fire and Casualty Insurance Agent
South Coast Auto Insurance
San Diego, CA
03.1997 - 06.2004
- Advised clients on auto insurance coverage options and policy terms
- Processed policy applications, renewals, and cancellations with accuracy
- Explained premiums, deductibles, and coverage changes to customers clearly
- Maintained organized client records and updated policy information promptly
- Conducted on site insurance policy purchases for first time car buyers at automotive dealers
- Responded to customer inquiries about claims, billing, and documentation
- Coordinated with carriers to resolve policy issues and coverage questions
- Verified eligibility, vehicle details, and required underwriting information
- Responded to customer calls swiftly to resolve issues and answer questions.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Internet Sales Manager
Ball Automotive Group
National City, CA
10.2006 - 04.2009
- Managed inbound internet leads and routed prospects to appropriate sales associates.
- Responded to email, chat, and phone inquiries with timely vehicle information.
- Scheduled in-person appointments to support showroom traffic.
- Coordinated CRM follow-up tasks to maintain accurate lead status and communication logs.
Vehicle Sales Consultant
Bob Stall Chevrolet
La Mesa Ca
06.2004 - 10.2006
- Guided customers through Chevrolet lineup, matching vehicle features to driving needs and budget requirements.
- Conducted needs assessments during showroom interactions, building rapport and identifying preferred trims, options, and packages.
- Demonstrated vehicle technology, safety features, and performance capabilities during test drives and walkarounds.
- Prepared accurate sales paperwork, supporting finance, lease, and trade-in documentation for smooth transaction completion.
Retail Sales Associate
Walmart
San Diego, CA
09.1995 - 05.1996
- Assisted customers with product selection, location guidance, and purchase decisions on sales floor.
- Operated point-of-sale system to process transactions, returns, and exchanges accurately.
- Restocked merchandise, recovered shelves, and maintained organized, shoppable aisles.
- Supported inventory counts by tracking merchandise, identifying discrepancies, and reporting stock needs.
Education
Ballet
San Diego School of Creative And Performing Arts
San Diego, CASkills
- Team leadership qualities
- Online sales techniques
- Appointment scheduling
- Digital marketing
- Staff coaching
- Inbound call management
- Price quoting
- Negotiation
- SEO
- CRM software mastery
Additional Information
Left the workforce some time ago in order to prioritize providing childcare to my children, now that they are more independent I look forward to re entering the workplace with renewed enthusiasm.
Languages
Spanish
Professional Working
Timeline
Internet Sales Manager
Ball Automotive Group
10.2006 - 04.2009
Vehicle Sales Consultant
Bob Stall Chevrolet
06.2004 - 10.2006
Fire and Casualty Insurance Agent
South Coast Auto Insurance
03.1997 - 06.2004
Retail Sales Associate
Walmart
09.1995 - 05.1996
Ballet
San Diego School of Creative And Performing Arts