Hope Aschenbach-Socola
Montague,NJ
Summary
Dynamic Store Manager with a proven track record at Dollar General Store, excelling in inventory management and team leadership. Recognized for enhancing customer service and reducing shrinkage through strategic merchandising and effective staff training. A results-driven professional committed to fostering a collaborative environment and achieving operational excellence.
Overview
16
16
years of professional experience
Work History
Store Manager
Dollar General Store
Bloomingdale, NJ
08.2020 - Current
- Led store operations, ensuring compliance with safety standards and company policies.
- Managed inventory levels, optimizing stock availability and reducing shrinkage.
- Trained and developed staff, fostering a collaborative team environment and enhancing service quality.
- Implemented visual merchandising strategies to enhance product presentation and customer engagement.
Substitute Teacher
Clifton Board of Education
Clifton, NJ
11.2017 - 03.2021
- Adapted lesson plans to meet diverse student needs and learning styles.
- Managed classroom behavior using positive reinforcement techniques.
- Assisted in developing engaging educational activities for various subjects.
- Collaborated with teachers to ensure continuity of instruction during absences.
Head Waitress
Horizon Diner
Ramsey, NJ
09.2010 - 03.2017
- Supervised dining room operations, ensuring exceptional customer service and efficient table management.
- Trained and mentored junior staff on menu knowledge and service protocols.
- Coordinated with kitchen staff to ensure timely food delivery and presentation standards.
- Resolved customer complaints effectively, enhancing overall dining experience.
Education
Bachelor of Arts - Forensic Psychology
Fairleigh Dickinson University
Teaneck, NJ12.2029
Associate of Arts - Psychology
Bergen Community College
Paramus, NJ12.2017
Skills
- Strategic thinker
Problem-solving
Multitasking and organization
Training and mentoring
Store opening and closing
Friendly and positive
Outstanding communication skills
Team leadership and coaching
Inventory management
Store merchandising
Cash management
Retail inventory management
Shift scheduling
Employee training
Inventory control
Recruitment and hiring
POS systems
Goals and performance
Team building, leadership and motivation
Supply ordering
Policies and procedures
Store displays
Staff management
Documentation and reporting
Strategic thinker
Timeline
Store Manager
Dollar General Store
08.2020 - Current
Substitute Teacher
Clifton Board of Education
11.2017 - 03.2021
Head Waitress
Horizon Diner
09.2010 - 03.2017
Bachelor of Arts - Forensic Psychology
Fairleigh Dickinson University
Associate of Arts - Psychology
Bergen Community College