Summary
Overview
Work History
Education
Skills
Interests
Extracurricular activities
Timeline
SalesAssociate

Hope Bowen

Norwalk,Connecticut

Summary

Dynamic Sales Associate with a proven track record at Plato's Closet, excelling in customer service and relationship building. Recognized for enhancing customer experiences through effective communication and product knowledge. Adept at cash handling and maintaining store aesthetics, fostering a welcoming environment that encourages repeat business. Flexible and collaborative team player.

Overview

4
4
years of professional experience

Work History

Sales Associate

Plato's Closet
04.2025 - 06.2025


  • Collaborated with team members to achieve sales goals and deliver a cohesive customer experience.
  • Developed knowledge of current fashion trends to provide informed recommendations to customers.
  • Engaged with customers through effective communication, addressing inquiries and resolving concerns promptly.
  • Participated in training sessions to enhance product knowledge and improve customer interaction skills.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Volunteer

Create Learning Center
06.2023 - 08.2023
  • Assisted in disaster relief efforts, ensuring timely distribution of aid and supplies.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Participated in training sessions to improve personal skills and knowledge of initiatives.

Volunteer

Crystal Theatre
06.2021 - 12.2022
  • Adapted quickly to changing needs of the organization, demonstrating flexibility in tasks.
  • Engaged with diverse groups, enhancing inclusivity within volunteer programs and activities.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.

Education

High School Diploma -

Brien McMahon High School
Norwalk
06-2027

Skills

  • Customer service
  • Excellent people skills
  • Teamwork and collaboration
  • Problem-solving skills
  • Multi-tasking strength
  • Relationship building
  • Outgoing personality
  • Money handling
  • Flexible schedule
  • Store opening and closing

Interests

  • Dancing
  • Acting and Theater
  • Veganism
  • Learning new cooking techniques and expanding my culinary skills
  • Community Cleanup
  • Graphic Design
  • Gym Workouts
  • Music
  • Fashion

Extracurricular activities

Musical Theatre and Dance - Crystal Theatre, Black Rock Theatre, Open Arts Alliance

Timeline

Sales Associate

Plato's Closet
04.2025 - 06.2025

Volunteer

Create Learning Center
06.2023 - 08.2023

Volunteer

Crystal Theatre
06.2021 - 12.2022

High School Diploma -

Brien McMahon High School

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