Hope Broussard
Pullman,WA
Summary
Friendly and reliable, offering unmatched customer service and workplace focus. Demonstrated success in working quickly and accurately to complete a high volume of customer orders in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Auto Glass Technician
Specialty Auto Glass
10.2022 - 05.2024
- Replaced windshields and windows in various vehicles, ensuring high-quality outcomes using power tools and precision measurement techniques.
- Performed computer-based calibrations for vehicle systems, demonstrating technical software proficiency and maintaining industry standards.
- Maintained a clean and organized workspace, promoting safety and efficiency.
- Diagnosed and resolved issues quickly, minimizing downtime and ensuring continuous operations.
- Processed returns of glass and moldings, consistently receiving positive feedback from satisfied clients for exceptional workmanship.
Stocking Associate
Walmart
06.2022 - 10.2022
- Unloaded delivery trucks efficiently, handling heavy merchandise safely and ensuring accurate sorting and distribution.
- Stocked shelves and organized merchandise according to company guidelines, maintaining inventory levels and optimizing space.
- Priced items and updated price tickets using a scan gun for promotional sales, ensuring accurate and timely pricing.
- Assisted customers with product inquiries, providing excellent service to enhance their shopping experience.
- Identified and resolved issues during unloading and stocking to maintain smooth operations and prevent disruptions.
Weekend Manager
BTAA Thrift Store
12.2021 - 05.2022
- Managed opening and closing procedures, cash drawer preparation, and bank deposits to ensure smooth operations.
- Provided exemplary customer service and effectively handled escalated issues, maintaining professional relationships.
- Encouraged continuous improvement by fostering a culture of idea sharing and operational enhancement among team members.
- Utilized strong organizational skills to manage multiple tasks simultaneously, maintaining high quality and attention to detail.
- Monitored financial reports and employee performance, providing constructive feedback and ensuring a safe, positive work environment.
Education
Highschool Diploma -
Forrest Bird Charter School
Sandpoint, ID01.2023
Skills
- Exceptional customer service
- Friendly, personable demeanor
- Flexible Schedule
- Proficiency in money handling
- Strong attention to detail
- Organizational skills and maintaining workplace cleanliness
- Hand and power tool experience
- Precision measurement
Timeline
Auto Glass Technician
Specialty Auto Glass
10.2022 - 05.2024
Stocking Associate
Walmart
06.2022 - 10.2022
Weekend Manager
BTAA Thrift Store
12.2021 - 05.2022
Highschool Diploma -
Forrest Bird Charter School
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