Dedicated and results-oriented professional with a proven track record in achieving organizational objectives; possessing excellent communication, leadership, and problem-solving skills. Open-minded and eager to learn. I work well in a team environment; and am seeking an opportunity to leverage my skills and experiences to contribute to the growth and success of a dynamic organization.
Work History
Auto Glass Technician
Mr. Cee’s Auto Glass
01.2023 - 01.2024
Supervisor Name: Pre (Manager)
Supervisor Contact: (703) 330-7976
Trained and received certification with SIKA and Autel
Assisted with troubleshooting and repairs of automotive glass to include windshields, rear and side windows, as well as mechanical, and electrical components
Completed vehicle inspections to include checking brakes, tires, suspension, steering, transmission, lights and fluid levels, and fuel systems
Performed basic computer diagnostics to determine the source of customer’s problems, and communicated those issues as well as the repair solution
Answered calls and perform other duties as assigned
Costco Associate
Costco Wholesale
08.2021 - 12.2022
Supervisor Name: Jeremy (Shift Manager)
Supervisor Contact: (703) 368-7579
Cashier/ Check out director
Sales merchant with exemplary customer service skills
Owned tasks took incitive absent of leadership
Worked in the technology department interacting w/customers & increasing sales
INTERN
Solution for Information Design, LLC (SOLID)
06.2021 - 08.2021
Supervisor Name: Nikee Goffigan (Manager)
Supervisor Contact: (703) 269-8455
Engaged with customers or clients and provided service and/or sales as needed
Became more technically sound while having a remote job
Learned and became proficient on the SOLID internal software systems
Fulfilled tasks and other duties as assigned by a supervisor
Understood the overall concept of the company, including the brand, customer, product goals, and all other aspects of services provided
Promoted positive working relationships with co-workers by responding to questions and helping with tasks
OPERATOR/ASSOCIATE
DMV Carpet Cleaning
10.2020 - 06.2021
Supervisor Name: Rodney (Manager)
Supervisor Contact: (571) 405-7713
Met with clients to discuss their flooring and carpet cleaning needs
Assessed the state of the floors and carpeted areas that need to be cleaned
Assisted technician with carpet machine handling and set up
Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems
Applied stain, pre-cleaning, and treatments to the carpets and floors
Carefully removed furniture to access all areas that need to be cleaned; and reset furniture
Operated APEX machine/equipment and correctly and safely used a variety of hand tools efficiently
SALES ASSOCIATE
Under Armour
11.2020 - 04.2021
Supervisor Name: Marissa (Manager)
Supervisor Contact: (703) 872-9537
Engaged with customers to effectively build rapport and provided excellent customer service from a sincere greeting to an efficient check out and built lasting relationships
Generated sales by providing the customer with an exceptional shopping experience and maximized sales by delivering efficient, friendly, and knowledgeable service and ensuring the store was neat, clean, and well-presented at all times
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
Delivered a high level of assistance by locating products and checking store systems for merchandise at other sites
Stocked, straightened and cleaned the store
Worked both front and back of store as needed
Adhered to the dress code and attendance policies, fulfilling the working hours as scheduled to Under Armour’s policies