Hope Craven
Saint Petersburg,FL
Summary
Motivated and results-driven sales professional with expertise in logistics, lead generation, and client engagement. Recognized for consistently exceeding sales targets, effectively managing high call volumes, and cultivating trusted relationships with clients. Currently seeking a bartending position where I can bring my energy, creativity, and strong understanding of drink preparation to enhance the customer experience in a vibrant setting.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Logistics Coordinator
Integrity Express Logistics
Tampa, Florida
05.2023 - Current
- Coordinated shipments and deliveries to ensure timely logistics operations.
- Managed inventory levels and organized stock for efficient order fulfillment.
- Communicated with carriers to schedule pickups and deliveries effectively.
Intern
Integrity Express Logistics
Tampa, Florida
05.2023 - 09.2023
- Developed and executed strategy for logistics and inventory management.
- Scheduled and managed 100+ loads a week
- Established direction while maintaining positive communication with all employees
Bartender
Grumpys Pub
Greenville, North Carolina
10.2022 - 04.2023
- Exceptional Customer Service: Delivered personalized service to guests, maintaining a friendly and welcoming atmosphere that led to a 30% increase in customer satisfaction scores.
- Drink Mastery: Expertly crafted a diverse menu of over 20 specialty cocktails and beverages, showcasing knowledge of mixology and presentation.
- Event Coordination: Spearheaded marketing efforts for bar events, effectively reaching an audience of over 10,000 patrons through social media and community engagement.
- Inventory Management: Monitored stock levels and assisted in managing inventory, ensuring timely replenishment and minimizing waste
- Team Collaboration: Worked seamlessly with bar staff to maintain a fast-paced and efficient environment, contributing to smooth operations during peak hours
Server
Fresh Chef Kitchen
Cornelius, North Carolina
01.2018 - 01.2023
- Provided exceptional customer service in fast-paced dining environment.
- Managed table assignments and ensured timely food delivery.
- Collaborated with kitchen staff to fulfill special requests and dietary needs.
- Moved up to Bartending
Education
Bachelor of Science - Communications
East Carolina University
Greenville, NC 08.2019 - 05.2023
Skills
- Shipment coordination
- Inventory management
- Route optimization
- Supply chain analysis
- Communication : Excellent verbal skills to engage with customers and understand their preferences
- Friendliness : A warm and welcoming demeanor to create a pleasant atmosphere
Accomplishments
- Member of Sigma Sigma Sigma
- Breakaway Music Festival Promotor
- Pantana Bobs Bar Promotor
- 900K Sales Club (2023,2024)
Timeline
Logistics Coordinator
Integrity Express Logistics
05.2023 - Current
Intern
Integrity Express Logistics
05.2023 - 09.2023
Bartender
Grumpys Pub
10.2022 - 04.2023
Bachelor of Science - Communications
East Carolina University
08.2019 - 05.2023
Server
Fresh Chef Kitchen
01.2018 - 01.2023