Summary
Overview
Work History
Education
Skills
Timeline
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Hope Griest

Marion

Summary

Customer service professional with 5 years of experience and a naturally outgoing personality. Eager to learn, engage, and build strong relationships with both colleagues and customers. Known for exceptional soft skills, confidence, and adaptability—thriving in both fast-paced and relaxed environments.

Overview

4
4
years of professional experience

Work History

Sales Associate

Wild West Boot Store
08.2024 - 05.2025
  • Specialized in work boots and equestrian gear in a family-owned western store.
  • Provided personalized customer service by understanding each customer’s unique needs to find the perfect fit.
  • Trained fellow employees in equestrian product knowledge to improve overall service quality.
  • Learned and used basic Spanish to communicate effectively with a largely Hispanic customer base.

Server

G&R Tavern
05.2023 - 08.2023
  • Memorized full menu and pricing to streamline order taking and reduce wait times.
  • Built strong relationships with regular customers through friendly, attentive service.
  • Handled all financial transactions accurately in a cash-only environment.

Head Lifeguard

Waldo Pool
05.2021 - 08.2023
  • Became CPR certified and led lifeguard team as a shift supervisor.
  • Maintained swimmer safety and enforced pool rules with confidence and professionalism.
  • Gained management experience through scheduling, conflict resolution, and team oversight.

Education

Bachelors - Psychology

Coastal Carolina University
Conway, SC
08-2025

Skills

  • Microsoft Office
  • SPSS Software (Data Analysis)
  • Computer Literacy
  • Communication
  • Flexibility
  • Leadership
  • Problem Resolution
  • Mindfulness

Timeline

Sales Associate

Wild West Boot Store
08.2024 - 05.2025

Server

G&R Tavern
05.2023 - 08.2023

Head Lifeguard

Waldo Pool
05.2021 - 08.2023

Bachelors - Psychology

Coastal Carolina University

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Hope Griest