Summary
Overview
Work History
Education
Skills
Key Experience
Accomplishments
References
Timeline
Generic

Hope Jessup

Cadiz,KY

Summary

I am a motivated and passionate professional with experience seeking a leadership role in a healthcare organization where I can fully apply my skills and continue to grow in my career.

Overview

14
14
years of professional experience

Work History

Revenue Cycle Director

Trigg County Hospital, Inc.
Cadiz, KY
01.2016 - Current
  • Successfully reduced Accounts Receivable (AR) from 110 days to 50 days while ensuring a sustainable AR level
  • Collaborated effectively with a team to obtain licenses and establish a new certified Rural Health Care (RHC) Clinic within my local community
  • Supervised the transition of various primary care facilities and specialty clinics to a modern Electronic Health Record (EHR) platform
  • Oversaw the implementation of various software and products
  • Coordinated training sessions for all staff and providers across the facility
  • Ensured compliance with relevant laws and regulations by establishing new policies and procedures for the No Surprise Act, including Good Faith Estimates and Price Transparency
  • Collaborated as a team to introduce and implement new services
  • Collaborated with hospital directors and personnel through the COVID-19 pandemic to ensure compliance, optimize patient flow, and oversee supply management

Owner

Hope Health Solutions
05.2024 - Current

Business Office Clerk/ Physician Enrollment

Trigg County Hospital, Inc.
Cadiz, KY
03.2015 - 11.2016

Business Office Manager/Physician Enrollment

Trigg County Hospital, Inc.
Cadiz, KY
11.2016 - 01.2016

Administrative Assistant to CEO

Trigg County Hospital, Inc.
Cadiz, KY
01.2015 - 03.2015

Internship- Human Resources

Trigg County Hospital, Inc.
Cadiz, KY
01.2015

Management and Customer Service

Food Services of Kentucky (Whistle Stop Donuts, Family Business)
Hopkinsville, KY
07.2010 - Current

Education

Masters of Science - Healthcare Administration

Austin Peay State University
Clarksville, TN
09.2024

Bachelor of Science Degree - Healthcare Administration, Minor in Healthcare

Austin Peay State University
Clarksville, TN
05.2015

Online Educational Training - Culturally Competent Nursing Care

04.2014

Skills

  • Accounts Receivable Management
  • Cash Handling
  • Cash Reconciliation
  • Claim Management
  • Coding Standards Compliance
  • Charge Entry
  • Claim Submission
  • Remittance Posting
  • Collections Activities
  • Customer Service Operations
  • Insurance Rules and Regulations
  • Financial Policies Compliance
  • Financial Assistance Processes
  • Billing Practices Supervision
  • Revenue Cycle Improvement
  • Key Performance Indicators Analysis
  • Job Performance Appraisals
  • Staff Scheduling
  • Leave Approvals
  • Timekeeping
  • Internal Controls
  • Staff Training
  • Charge Master Pricing
  • Insurance Contract Management
  • Communication Skills
  • Credentialing Tasks Management
  • Data Reporting
  • Fiscal Audits Preparation
  • Goal Setting
  • Financial Reporting
  • Database Management
  • Spreadsheet Management
  • Provider Privileging
  • Credentialing Process Facilitation
  • Credentialing Software Management
  • License Verification
  • Provider Enrollment Management
  • State Agency Coordination
  • Record Keeping

Key Experience

  • Successfully reduced Accounts Receivable (AR) from 110 days to 50 days while ensuring a sustainable AR level.
  • Collaborated effectively with a team to obtain licenses and establish a new certified Rural Health Care (RHC) Clinic within my local community.
  • Supervised the transition of various primary care facilities and specialty clinics to a modern Electronic Health Record (EHR) platform.
  • Oversaw the implementation of various software and products.
  • Coordinated training sessions for all staff and providers across the facility.
  • Ensured compliance with relevant laws and regulations by establishing new policies and procedures for the No Surprise Act, including Good Faith Estimates and Price Transparency.
  • Collaborated as a team to introduce and implement new services.
  • Collaborated with hospital directors and personnel through the COVID-19 pandemic to ensure compliance, optimize patient flow, and oversee supply management.
  • Currently manage a small healthcare startup specializing in insurance credentialing, enrollment, and contracting for mental health practices and providers.

Accomplishments

Austin Peay State University, Dean’s List, Alpha Sigma Lambda, Gamma Beta Phi, Golden Key Society

References

Available upon request

Timeline

Owner

Hope Health Solutions
05.2024 - Current

Business Office Manager/Physician Enrollment

Trigg County Hospital, Inc.
11.2016 - 01.2016

Revenue Cycle Director

Trigg County Hospital, Inc.
01.2016 - Current

Business Office Clerk/ Physician Enrollment

Trigg County Hospital, Inc.
03.2015 - 11.2016

Administrative Assistant to CEO

Trigg County Hospital, Inc.
01.2015 - 03.2015

Internship- Human Resources

Trigg County Hospital, Inc.
01.2015

Management and Customer Service

Food Services of Kentucky (Whistle Stop Donuts, Family Business)
07.2010 - Current

Masters of Science - Healthcare Administration

Austin Peay State University

Bachelor of Science Degree - Healthcare Administration, Minor in Healthcare

Austin Peay State University

Online Educational Training - Culturally Competent Nursing Care

Hope Jessup