Summary
Overview
Work History
Education
Skills
Accomplishments
illustration, interior design, fashion design
Timeline
Cashier

Hope Kelly

Byram,MS

Summary

Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Focused, with strong understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Punctual and honest, with solid background in various environments. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

4
4
years of professional experience

Work History

Cashier

JCPenney
Flowood, MS
01.2022 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Learned truck and floor positions and provided backup at key times.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed checks, cash and credit purchases or refunds.

Education

High School Diploma -

Hinds Community College
Raymond, MS
12.2021

Skills

  • Fitting Room Oversight
  • Cooperative Attitude
  • Feedback Acceptance
  • Customer Assistance

Accomplishments

  • Earned position on the "Warrior Team" award for store knowledge and strong work ethic.
  • Collaborated with team of 5 in the development of the Warrior Team.
  • Trained and mentored 6 employees.


illustration, interior design, fashion design

As an aspiring writer, I find it helpful to draw my ideas out so I can form a better understanding of the world or setting I am trying to create. I find this helpful to myself as a visual learner. Drawing the layout of a room can help me determine if the design is too cluttered, or empty. Drawing out outfits help me determine what actually looks good together and will also show me what to accessorize with.

Timeline

Cashier

JCPenney
01.2022 - Current

High School Diploma -

Hinds Community College

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