Open To Work
Hope L. Quintanilla
Townhouse & Jack’ Steakhouse Restaurants
Uvalde,TX
Work Preference
Job Search Status:
Open to work
Desired Job Title
Data Entry ClerkBookkeeperAdministrative AssistantAccounts AssistantPayroll Clerk
Work Type
Full TimePart TimeContract Work
Location Preference
Remote
Minimum Desired Compensation
$40000/yr
Important To Me
Work from home optionFlexible work hoursHealthcare benefitsPaid sick leavePaid time offWork-life balance
1
Language
1
Certification
40
Years of experience
Driven and resourceful administrative professional with 35+ years of experience. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Work History
Administrative Assistant to the Executive Director
12 Years- Oversaw payroll processing, ensuring timely and precise disbursement of employee wages.
- Analyzed monthly financial reports to identify discrepancies and recommend corrective actions.
- Streamlined invoicing processes, reducing payment collection time through improved communication with clients.
- Implemented cost control measures to improve financial efficiency across restaurant operations.
- Developed budgeting strategies that aligned with overall business objectives, promoting fiscal responsibility.
- Managed daily financial transactions and reconciled accounts to maintain accurate records.
Administrative Office Assistant
1 Year 10 Months- Coordinated scheduling and appointments.
- Managed daily administrative tasks.
- Maintained accurate records of client interactions and service requests using database systems.
- Maintained confidentiality of sensitive information while handling various administrative tasks involving personnel files or company records.
- Maintained a clean, organized workspace and managed office supplies inventory.
- Ensured consistent delivery of quality customer service by providing friendly support via phone calls or email communications when required.
- Supported data entry tasks, streamlining recordkeeping processes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Office Administrative Assistant
1 Year 4 Months- Developed and implemented office procedures that improved data entry accuracy and reduced turnaround times.
- Coordinated office activities to enhance workflow efficiency and support team objectives.
- Processed and maintained confidential records, ensuring compliance with company policies and regulations.
- Streamlined communications between departments using various software tools, enhancing project coordination.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Ensured timely completion of projects with diligent task prioritization, delegation, and follow-up.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Housing Inspector
1 Year 1 Month- Conducted comprehensive housing inspections to ensure compliance with local safety standards and regulations.
- Evaluated property conditions and provided detailed reports to inform necessary maintenance and improvements.
- Collaborated with tenants and property managers to address housing concerns and facilitate prompt resolutions.
Office Manager
6 Months- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Spearheaded community outreach initiatives, improving the company's local reputation and engagement.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Monitored front areas so that questions could be promptly addressed.
- Managed daily office operations, ensuring efficient workflow and communication among staff.
Classified Advertising Executive
4 Months- Directed strategic initiatives to enhance community engagement and readership growth.
- Mentored editorial team, fostering skill development and improving content quality.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed strategic partnerships with industry leaders, enhancing company reputation and access to new customers.
- Implemented process improvements for efficient publication workflows and deadline adherence.
- Established partnerships with local organizations to expand coverage and sponsorship opportunities.
- Temporary seasonal employment.
Office Manager
7 Months- Managed daily office operations, ensuring efficient workflow and communication among staff.
- Supervised administrative staff, fostering a collaborative environment that enhanced team productivity.
- Coordinated scheduling for patient appointments, improving overall patient satisfaction and service delivery.
- Streamlined document management processes, increasing accessibility of critical information for staff members.
Accounts Payable Clerk
8 Months- Contractual 8-month employment.
- Processed vendor invoices, ensuring timely and accurate payments in compliance with company policies.
- Reconciled accounts payable reports, identifying discrepancies and facilitating prompt resolution.
- Collaborated with cross-functional teams to streamline payment processes and enhance operational efficiency.
Payroll Manager
4 Months- Oversaw payroll processing for over 200 employees, ensuring accuracy and compliance with regulations.
- Managed payroll systems integration, streamlining data entry and reporting processes across departments.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to the payroll processing database.
- Calculated deductions and processed payroll for employees.
- Reviewed time records for 200 employees to verify accuracy of information.
Finance Director /Accountant
20 Years- Directed finance and administrative operations for multiple counties, ensuring compliance with GAAP and governmental accounting standards
- Managed budgeting processes and coordinated audits to ensure financial integrity
- Supervised support staff to improve team performance and streamline operations
- Oversaw general ledger maintenance, account reconciliations, and financial reporting to facilitate organizational planning
Education
Business Administration/Business Management/ Accounting - Undergraduate
Business Management - Upper secondary education
Business Management - 24 semester Hrs.
Basic Studies - High school diploma or GED
Skills
Administrative tasks
Office operations
Executive support
Administrative support
Schedule management
Calendar management
File management
MS Office proficiency
Filing and data archiving
Data entry proficiency
Report writing
Financial management
Accounting support
Expense reporting
Budget tracking
Invoice processing
Payroll
AR/AP
Bookkeeping
Financial services
Accounting
QuickBooks expert
Calendar coordination
Customer service focus
Business correspondence
Critical thinker
Telephone communication
Microsoft office expertise
Excel spreadsheets
Email management
Mail handling
Multi-line phone proficiency
Phone etiquette
Proper phone etiquette
Communication skills
Customer service
Customer-focused
Problem solving
Conflict management
Task delegation
Teamwork
Team collaboration
Resourceful
Logistics management
Project management
Project planning
Payroll administrationllllllll
Digital communication
Performance improvement
IT coordination
Quality control
Research
Technical support
Database management
Proofreading
Attention to detail
Meticulous attention to detail
Self-starter
Fast learner
Staff coordination
Accounting software
Effective communication
Certified in 10-key
Strong problem-solving abilities
Correspondence handling
Document management
Staff management
HR management
Document handling
Filing system management
Multitasking
Team collaboration
Process optimization
Work ethic
Financial recordkeeping
Time management
Attention to detaillllllll
Work ethic
Multitasking
Certification
Driver's License
Languages
Bilingual
Timeline
Administrative Assistant to the Executive Director
Townhouse & Jack’ Steakhouse Restaurants
12.2013 - 12.2025Read More
Administrative Office Assistant
Mario’s Electric Service
01.2012 - 11.2013Read More
Office Administrative Assistant
Hartung Brothers
08.2010 - 12.2011Read More
Housing Inspector
Uvalde Housing Authority
06.2009 - 07.2010Read More
Office Manager
Uvalde Radio Station
12.2008 - 06.2009Read More
Classified Advertising Executive
Uvalde Leader-News
08.2007 - 12.2007Read More
Office Manager
Uvalde Health & Rehabilitation
12.2006 - 07.2007Read More
Accounts Payable Clerk
Becton Dickinson BD Medical Supplies
02.2006 - 10.2006Read More
Payroll Manager
Maxey Energy Company
08.2005 - 12.2005Read More
Finance Director /Accountant
38th Judicial District Probation Department
07.1985 - 07.2005Read More
SWTJC-GED
Basic Studies from High school diploma or GED
Read More
SWTJC
Business Management from 24 semester Hrs.
Read More
Sul Ross State University
Business Management from Upper secondary education
Read More
Sul Ross State University
Business Administration/Business Management/ Accounting from Undergraduate
Read More