Summary
Overview
Work History
Education
Skills
Timeline
Generic

HOPE NGUYEN

Wichita,KS

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Receptionist

Princess Nails and Spa
05.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Confirmed appointments, communicated with clients, and updated client records
  • Resolved customer problems and complaints

Boba Barista

Kung Fu Tea
09.2020 - 06.2023
  • Recommended products based on solid understanding of individual customer needs and preferences
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Receptionist

KD Nail & Spa
02.2022 - 11.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Confirmed appointments, communicated with clients, and updated client records
  • Resolved customer problems and complaints
  • Restocked supplies and submitted purchase orders to maintain stock levels

Education

High School Diploma - International Business Management

Wichita State University
Wichita, KS
05.2026

East High School
05.2021

Skills

  • Customer Complaint Resolution
  • Customer Service and Assistance
  • Quick Learner
  • Sell Products
  • Communication
  • Organization
  • Critical Thinking
  • Bilingual in Vietnamese and English

Timeline

Receptionist

Princess Nails and Spa
05.2023 - Current

Receptionist

KD Nail & Spa
02.2022 - 11.2022

Boba Barista

Kung Fu Tea
09.2020 - 06.2023

High School Diploma - International Business Management

Wichita State University

East High School

Similar Profiles

CREATE PROFILE
HOPE NGUYEN