Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hope Paul

Bronx,NY

Summary

Skilled Worker to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management. Learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Manager

Ashley Stewart
08.2021 - 06.2023
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

CVS Cashier

CVS Health Retail
04.2019 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Set up new sales displays each week with fresh merchandise.
  • Stocked, tagged and displayed merchandise as required.

Assistant After School Teacher

EastChester Gardens Community Center
04.2018 - 04.2019
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

File Clerk

Morris housing
07.2016 - 08.2018
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Monitored and updated filing systems to meet organization standards.
  • Operated office equipment to scan and copy documents.

Teacher Assistant

Labor Bathgate Community Child Care
09.2014 - 05.2015
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Server/Hostess

Smiles Catering
06.2013 - 03.2015
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Education

High school or equivalent -

Bronx Arena High School
06.2019

Skills

  • Sales, Inventory
  • Cash Handling
  • Sales Experience
  • Basic Math
  • Childcare
  • Host/Hostess
  • Catering
  • Customer Service
  • Complex Problem-Solving
  • Team Leadership
  • Cash Register Operation
  • Computer Skills
  • Early Childhood Education

Certification

  • Resilient Heart, 06/01/19, A person able to withstand or recover quickly from difficult conditions. Able To continue pushing forward and get the job done no matter what obstacles come.
  • CPR/AED, 09/01/15, 09/01/18
  • Peer Group Connections, 09/01/18, 06/01/19, Peer Group Connection (PGC) is a high school transition program that targets 9th-grade students (at varying levels of risk for school-related problems) in low-income, urban high schools. We make lessons and work with the students to help them get comfortable and familiar with the transition into high school.

Timeline

Assistant Manager

Ashley Stewart
08.2021 - 06.2023

CVS Cashier

CVS Health Retail
04.2019 - 03.2020

Assistant After School Teacher

EastChester Gardens Community Center
04.2018 - 04.2019

File Clerk

Morris housing
07.2016 - 08.2018

Teacher Assistant

Labor Bathgate Community Child Care
09.2014 - 05.2015

Server/Hostess

Smiles Catering
06.2013 - 03.2015

High school or equivalent -

Bronx Arena High School

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Hope Paul