Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hope Rodriguez

Holland,United States

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Receptionist

MadCheetah
Byron Center, MI
07.2022 - 07.2024
  • Effectively managing the front desk, handling Customers check-ins, and addressing concerns
  • Financial Management
  • Coordinated with HR department to verify employee information and payroll processing.
  • Maintained accurate records of employee time cards and attendance records.

Lead Footwear Associate

Dick’s Sporting Goods
Grandville, Michigan
08.2022 - 11.2023
  • Assisted management team with supervising customer service associates when needed
  • Maintained an organized work environment and remained efficient despite interruptions.
  • Collaborated with team members to ensure timely completion of assigned tasks.
  • Managed online registration systems for upcoming launchs.

Receptionist

Shannon Orthodontics
Grandville, Michigan
10.2021 - 08.2022
  • Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
  • Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.

Assembly Line Worker

OMT- Veyhl
Holland, Michigan
06.2015 - 07.2021
  • Assembled components with minimal supervision and exceeded expected project milestones.
  • Worked quickly and efficiently while maintaining high standards of quality control.
  • Assisted in the development of new assembly processes and procedures.

Education

Cosmetology -

French Academy
Spring Lake, MI
05.2024

Dental Assisting Academy -

Ocean Pointe
Holland, MI
11.2021

High School Diploma -

West Ottawa High School
Holland, MI
06.2014

Skills

  • Customer Service
  • Microsoft Office Software Proficiency
  • Teamwork
  • Disinfection and Sterilization
  • Treatment Room Preparation
  • Data Entry
  • Scheduling
  • Administrative Support
  • Payroll Auditing

Certification

  • X-Ray Certified, 11/21
  • First Aid/CPR Certified, 11//23

Timeline

Lead Footwear Associate

Dick’s Sporting Goods
08.2022 - 11.2023

Receptionist

MadCheetah
07.2022 - 07.2024

Receptionist

Shannon Orthodontics
10.2021 - 08.2022

Assembly Line Worker

OMT- Veyhl
06.2015 - 07.2021

Cosmetology -

French Academy

Dental Assisting Academy -

Ocean Pointe

High School Diploma -

West Ottawa High School
Hope Rodriguez